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Toyota of Gladstone

Gladstone, OR

Overview
Employees
Reviews
Vehicles
4.9
7,009 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,009 reviews

June 03, 2024

Several other dealers in my area have played games with "internet pricing" recently, and it has been super annoying. Toyota of Gladstone did NOT play games, which I'm very thankful for. Steven Hunt was More

by Lars
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Hunt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muhammad Khan
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Jun 07, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience at Toyota of Gladstone, especially with Steven Hunt. We're thrilled to hear that we were able to provide a transparent and hassle-free service, particularly in light of your previous experiences with "internet pricing" games at other dealers. Steven's dedication to ensuring you felt completely comfortable with every aspect of your truck, from allowing you to inspect it on a lift to verifying its service history, is a perfect example of our commitment to going above and beyond for our customers. We are delighted to know that you are super happy with your vehicle and that your experience with us was great. We appreciate your feedback and look forward to serving you again in the future. Enjoy your new truck!

June 03, 2024

Great Experience and happy with my new Rav4. Thanks a million. Highly recommend the team More

by jasonfohsound
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kalik
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Jun 07, 2024 -

Toyota of Gladstone responded

Thank you for your great review and high recommendation! We're thrilled to hear that you had a wonderful experience at Toyota of Gladstone and that you're happy with your new RAV4. Our team strives to provide excellent service, and your feedback is a testament to their efforts. We appreciate your thanks and look forward to serving you again in the future. Enjoy every mile in your new RAV4!

June 03, 2024

Eric was so great to work with! From initial phone call to getting my car ready to be driven home at the end of the day, he was friendly, knowledgeable and genuinely cared about get More

by cbgb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Kalik
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Jun 07, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your wonderful experience with Eric at Toyota of Gladstone! We're thrilled to hear that from the initial phone call to the moment you drove your new car home, Eric provided friendly, knowledgeable, and genuinely caring service. It's great to know that the transaction was smooth and that you felt the pricing was fair. We are delighted that you're thrilled with your new ride and look forward to serving you again in the future. Thank you for choosing Toyota of Gladstone!

June 02, 2024

Very friendly. Luke was honest and straightforward about the car, what it had, what would be helpful. More

by bill@bsgilmore.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Toyota of Gladstone responded

Thank you for your kind words about your experience with Luke at Toyota of Gladstone! We're delighted to hear that you found him to be honest and straightforward, providing clear information about the car and its features. Our team is committed to friendly, transparent service, and it's great to know that Luke exemplified this. We appreciate your feedback and look forward to assisting you with any future automotive needs. Thank you for choosing Toyota of Gladstone!

June 02, 2024

Ruben was incredibly helpful in ensuring we got the deals. He took his time with us and made everything really easy and clear. More

by diegosolano3006
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Cendoya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with Ruben at Toyota of Gladstone! We're thrilled to hear that he was incredibly helpful, taking the time to ensure you understood everything and that the process was easy and clear. Our team strives to provide excellent service, and it's rewarding to know that Ruben helped make your experience smooth and straightforward. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing Toyota of Gladstone!

June 01, 2024

Easy to work with and good customer service. Great team all around. Nice to work with. More

by aslund
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nan Velasquez
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Jun 07, 2024 -

Toyota of Gladstone responded

Thank you for your kind review! We're delighted to hear that you found our team easy to work with and that you experienced good customer service at Toyota of Gladstone. Our goal is to ensure a pleasant and efficient experience for all our customers, and it’s wonderful to know that we've met that standard with you. We appreciate your feedback and look forward to continuing to serve you with the same level of excellence in the future. Thank you for choosing Toyota of Gladstone!

May 31, 2024

Really appreciated the great service we got from Sam! She found me the vehicle with no pressure. Very polite and professional! I would recommend her to anyone. More

by flowermom125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Prible
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 01, 2024 -

Toyota of Gladstone responded

Thank you for sharing your experience with Sam at Toyota of Gladstone! We're delighted to hear that she was able to assist you in finding the right vehicle with a no-pressure approach. Your recommendation means a lot to us, and we're proud to have Sam on our team. We look forward to serving you again and anyone you recommend to us in the future!

May 31, 2024

It make esay to get your car only we have to wait a lot time for the paperwork More

by andresgg55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your feedback. We're glad to hear that getting your car was made easy with our team's assistance. However, we apologize for the wait you experienced during the paperwork process. We are continually working to streamline our procedures to ensure a quicker and more efficient experience for all our customers. Your patience is greatly appreciated, and we hope to provide you with a swifter service on your next visit.

May 31, 2024

Muy buen servicio y asesoría. Excelente acompañamiento y profesionalismo para vender y aconsejar opciones mucha amabilidad y simpatía. Mucho conocimiento More

by Omargarciag81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
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Jun 01, 2024 -

Toyota of Gladstone responded

¡Gracias por compartir tu experiencia con nosotros! Nos alegra saber que recibiste un servicio excelente y que nuestro equipo mostró gran profesionalismo y amabilidad durante tu visita. Agradecemos tus comentarios sobre el conocimiento y la simpatía de nuestro personal, y esperamos tenerte de nuevo en Toyota of Gladstone.

May 31, 2024

A little slow to finish but was happy with the customer service and the no pressure sales More

by p_klawuhn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sami Boudjeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to leave us feedback. We're glad to hear that you were pleased with our customer service and our no-pressure sales approach. We apologize for any delay in completing your transaction and are constantly working to improve our efficiency. Your patience and understanding are much appreciated, and we look forward to serving you again!

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