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Toyota of Gladstone

Gladstone, OR

4.9
6,903 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 6,903 reviews

January 22, 2021

Manuel was great to work with. We've been in contact for 5 months as I was waiting for my ordered truck to come in and he was always pleasantly keeping me updated and in the loop. And when it did finally ar More

by Bryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Toyota of Gladstone responded

Thank you Bryan! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Tacoma.

January 22, 2021

He is always friendly and willing to help. I feel comfortable to ask him questions or ask him for opinion. He even called to reminded me for the services. Thanks More

by tamsrus0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith
Jan 22, 2021 -

Toyota of Gladstone responded

Thank you so much, we are so happy that you chose to visit our service center. We look forward to seeing you visit with us again. Thank you for being a loyal member of the the Toyota of Gladstone family.

January 22, 2021

I only had 5200 miles on my lease vehicle and now it has been in five or six times for oil changes That doesn’t make sense to me but oh well they insisted I bring it in More

by dougdykeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric in the sales department help me pass the time with purchase possibilities, Jason McCoy , Austin Tsuruta
Jan 22, 2021 -

Toyota of Gladstone responded

Thank you Doug! Toyota gives you a free service every 4 months for two years regardless of miles. we are glad you used them! Please let us know if you need anything at all.

January 22, 2021

Carl was so friendly and patient. He went above an excellent customer service rating. He wasn’t pushy and made sure if I didn’t understand something it was explained by him or another helpful person. More

by teresa_britton
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Toyota of Gladstone responded

We are so happy to have had the opportunity to provide you with a truly exceptional experience. Welcome to our family and congrats on the new Toyota.

January 21, 2021

Kyle is fantastic - he took time out of his day to go above and beyond with my service. I am so impressed by his dedication with servicing my car and making sure I was taken care of AND he was so friendl More

by NATMAC021
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
Jan 22, 2021 -

Toyota of Gladstone responded

Thank you so much, we are so happy that you chose to visit our service center. We look forward to seeing you visit with us again. Thank you for being a loyal member of the Toyota of Gladstone family.

January 21, 2021

I was super happy with my experience working with Wendal, helped get me the car I wanted at a much lower price than I expected to pay. I'd definitely recommend the Gladstone dealership. More

by WEINSTEIN.AC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendal Evans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

January 21, 2021

Thank you for reaching out to me when the vehicle I wanted was available and for taking the time to ensure that I was getting the exact vehicle to meet my families needs. It was so handy to text and ta More

by KBAILIE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emileigh Coen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

January 21, 2021

Came in to get a new Tundra. Glenn and the guys there made it convenient to check out the different models and worked with me on getting a great deal. More

by DwellingPro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen Perry
Jan 22, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

January 21, 2021

Easy and stress free... Buying a car is not easy for someone who's budget its tight. Thank you for your friendliness, ready to help. More

by ILEANALOVES2TRAVEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Garcia-Sierra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

January 21, 2021

Eric was kind, helpful, and dedicated to my satisfaction no matter what. We had some hiccups along the way (I am not an easy customer to deal with) but he handled the situation professionally and satisfied More

by AMANDAKNOTTS88
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy, Rich Stiefel
Jan 22, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have had the opportunity to provide you with a truly exceptional experience. Congratulations and please let us know how we can help you next.

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