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Toyota of Gladstone

Gladstone, OR

4.9
6,902 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 6,902 reviews

January 28, 2021

I only had the chance to drive to Portland after work. So not only did I leave for Portland at 5, I also live an hour away and had to sell my car first. JC had the car we talked about pulled in front More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy helped with financing , Jonathan Castino, Gamaliel "G" Suboh
Feb 06, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

January 28, 2021

I have purchased two vehicles from them in the last year. One for personal use and one for my business. Their straight forward pricing model and responsive sales staff are why I will keep coming back. I even More

by BRET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach McClure
Feb 06, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

January 28, 2021

Excellent service. Well informed salesman. I did not feel pressured but received useful suggestions. I bought my 2020 Camry Hybrid XLE within an hour of arrival and picked it up the next day. More

by JANDJBLOCK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Carl Chestnut
Feb 06, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

January 28, 2021

JC was a very kind man into helping and using his time with us to get a brand new car,our family are so happy More

by lopeznancy373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Castino
Feb 06, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

January 27, 2021

Shyla was very nice and friendly. She was patient with us and the process was at ease. I recommend seeing Shyla if you want to buy cars at Gladstone Toyota. More

by Alice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shyla Clinton
Feb 06, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

January 27, 2021

We just changing oil in Toyota Camry. The service was good and didn't take to long, about 30 minutes. Everybody was friendly and answered all our questions. More

by VICTORIAMICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Griffith, Jason McCoy , Austin Tsuruta, Dominique Channel, Kyle Reed, Mike Hill, Parker Howell
Feb 06, 2021 -

Toyota of Gladstone responded

Thank you so much, we are so happy that you chose to visit our service center. We look forward to seeing you visit with us again. Thank you for being a loyal member of the Toyota of Gladstone family.

January 27, 2021

Very helpful and prompt through the website messaging system. Good communication throughout the process and answered all my questions. Home delivery of my car was great! More

by Emily
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dustin Call
Feb 06, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

January 27, 2021

José was very helpful! It was a quick and easy buying experience. We appreciated that there was no pressure and it felt that we could easily trust him. I love my new car and I’m so happy I went to Gladst More

by STACYLANE512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vic Meese, Jose Aguilera
Feb 06, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

January 27, 2021

Always have a good experience the guys are fast and let me drive in once they see my car my fluids are always filled these guys always work hard to do the best job I have not had a bad experience yet I alw More

by Clara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember the guys names but they are all friendly
Feb 06, 2021 -

Toyota of Gladstone responded

Thank you so much, we are so happy that you chose to visit our service center. We look forward to seeing you visit with us again. Thank you for being a loyal member of the Toyota of Gladstone family.

Feb 06, 2021 -

Clara responded

I have to say Gladstone is always nice never rude I have had my Toyota serviced in the other locations because of appointment schedule but always like the no hassle and the guys don’t miss things like windshield fluids. I would like to see the coffee shop open again because I can’t function without coffee but other than that I bought my 4 Runner there and the mechanics are awesome.

January 27, 2021

Made the process very clear and got what I needed in a relatively short amount of time. Thank you and look forward to continue doing business in the future. More

by milexplorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tasney McNew
Feb 06, 2021 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so happy to have had the opportunity to provide you with a truly exceptional experience. Thank you for being a loyal member of the Toyota of Gladstone family.

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