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Toyota of Gladstone
Gladstone, OR
6,902 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
Learn more at https://bit.ly/3q0oqta.
Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,902 reviews
January 31, 2021
Awesome dealership! We have bought 3 new cars from here in the last year! If you are looking for a new Toyota and want to be treated like a person... This is the place to buy!! in the last year! If you are looking for a new Toyota and want to be treated like a person... This is the place to buy!! More
by RayD
Verified Customer
January 31, 2021
Excellent customer service as always. My adviser was very friendly and professional. Waiting room are is clean. I just wished they would wash my car like other dealers do friendly and professional. Waiting room are is clean. I just wished they would wash my car like other dealers do More
by melnik60
Employees Worked With
Gold night?
January 31, 2021
This was a great car buying experience. I had to shop around to get the best price and I am so glad I did. Erik was a pleasure to work with and the buying experience was fast and hassle free. Unlike othe around to get the best price and I am so glad I did. Erik was a pleasure to work with and the buying experience was fast and hassle free. Unlike other dealerships, I did not feel pressured and felt respected throughout the process. If I have any tips to help the process, it would be to do your research beforehand. More
by crystal.ogrady
Employees Worked With
January 31, 2021
Nice people at a very busy dealership. They listened to us and were able to get us a nice used vehicle within our budget. Would recommend them to anyone. us and were able to get us a nice used vehicle within our budget. Would recommend them to anyone. More
by WILLIAMDLONG61
Employees Worked With
Jose Aguilera
January 31, 2021
Set up an AM appointment, arrived 30 minutes early and had to wait 4 hours to get my vehicle. I have an insurance monitor that lets me know when the vehicle is turned on and moved. My vehicle was moved at had to wait 4 hours to get my vehicle. I have an insurance monitor that lets me know when the vehicle is turned on and moved. My vehicle was moved at time of appointment, but it wasn't turned on again for two hours. I didn't feel like a priority. Additionally, the wrong color bumper appliqué was applied. It still looks good, so I will let it go. I also forgot that I had a 15 percent off coupon at home. I sent an email to the service advisor asking if I could use it retroactively and never heard back. Update: Spoke with the Service Manager, Dave, who was very friendly and takes customer service seriously, updating the score the overall to 4 stars. It is great to know that if mistakes happen, there are people who take it serious and tries to make it right. Thanks Dave! More
by RC
Employees Worked With
Austin Tsuruta
January 31, 2021
Carl was an absolute delight to work with! He helped in every way possible. I also really think he is honest and respectful. Why is Carl's name not on the sales department. I would give him a 5 star r every way possible. I also really think he is honest and respectful. Why is Carl's name not on the sales department. I would give him a 5 star rating. More
by artbychrissieforbes
January 31, 2021
Parker was great to work with. He made it quick and easy. He answered all my questions and facilitated an easy transaction. I'd be happy to work with him again. He answered all my questions and facilitated an easy transaction. I'd be happy to work with him again. More
by joetraverso
Employees Worked With
Parker Walton
January 31, 2021
Austin does a great job of keeping me informed and helping keep my truck in top condition. He recognizes how valuable your time is and understands the importance of customer satisfaction. helping keep my truck in top condition. He recognizes how valuable your time is and understands the importance of customer satisfaction. More
by stoesman2000
Employees Worked With
Austin Tsuruta
January 31, 2021
Happy with my experience at toyota of gladstone with Manuel! Nice guy and helpful, lo recomiendo pregunten por Manuel aquí en la toyota de gladstone Manuel! Nice guy and helpful, lo recomiendo pregunten por Manuel aquí en la toyota de gladstone More
by Bestrong771022
Employees Worked With
January 31, 2021
I always love coming to this dealership. Everyone is always very friendly and helpful. We were assisted by JK Khan and Vic and they were wonderfully helpful, honest, and patient with us. We went to lear always very friendly and helpful. We were assisted by JK Khan and Vic and they were wonderfully helpful, honest, and patient with us. We went to learn about maybe upgrading our 2017 RAV4 and ended up trading it in for a 2021 Hybrid Rav4 and have absolutely no buyers remorse or worry that we weren't given a fair deal. Thank you. We absolutely love our upgrade :) More
by KVILDAVIKA
