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Toyota of Gladstone
Gladstone, OR
6,901 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
Learn more at https://bit.ly/3q0oqta.
Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,901 reviews
February 06, 2021
Welcoming and nice staff. Very professional. Fair pricing. Good explanation of the service we were getting and very helpful after service report. It is good that the dealership makes appointments AN pricing. Good explanation of the service we were getting and very helpful after service report. It is good that the dealership makes appointments AND that the vehicle service was completed an hour earlier than anticipated. More
by FREEMANBE
Verified CustomerEmployees Worked With
Dominique Channel
February 06, 2021
Kyle is very knowledgeable, friendly and polite and gets my car in and out as promised. Service area is clean and professional. The guys who greet me, prepare my car to go back into service are also very f my car in and out as promised. Service area is clean and professional. The guys who greet me, prepare my car to go back into service are also very friendly and professional. More
by Linda
Employees Worked With
Kyle Reed
February 06, 2021
Amazing First Class Service! This was our first visit to the service department at Toyota of Gladstone. From the moment you drive through the big door into the service area, it is a VIP experience. Someone the service department at Toyota of Gladstone. From the moment you drive through the big door into the service area, it is a VIP experience. Someone greets you at your vehicle, confirms your appointment, and lets you know a service team member will be right with you. Jason McCoy is fantastic, I told him we were trying to get to work on time that day and he gave me a precise time they expected to be finished. They actually completed the work 30 minutes sooner than expected. We were so happy! More
by Eve
Employees Worked With
Jason McCoy
February 06, 2021
First time purchasing from gladstone great dealer roni amazing sales person very friendly guide me thru every step. Im very happy would definitely purchase from here in the future would recommend to anyon amazing sales person very friendly guide me thru every step. Im very happy would definitely purchase from here in the future would recommend to anyone. More
by Genaro
Employees Worked With
David Chae, Roni Smith
February 05, 2021
Handled my transaction smoothly even with a few unexpected hiccups in the system. Wendal was awesome and made the experience pleasant. Finance was also very smooth and easy. unexpected hiccups in the system. Wendal was awesome and made the experience pleasant. Finance was also very smooth and easy. More
by PDRSN
February 05, 2021
Wendal Evans created a fantastic buying experience. From the FAST initial contact, ease of purchase (primary) online & friendly delivery of my truck. I HIGHLY RECOMMEND!! the FAST initial contact, ease of purchase (primary) online & friendly delivery of my truck. I HIGHLY RECOMMEND!! More
by Sheena
February 05, 2021
Everyone was friendly and eager to help. Building was clean and I was offered assistance right away. Overall it was a great experience for purchasing a vehicle. clean and I was offered assistance right away. Overall it was a great experience for purchasing a vehicle. More
by DMWILSAN
Employees Worked With
Eric Lonergan
February 05, 2021
Kyle was very helpful and made the process fast and easy! Also very informative and efficient in getting what I needed to get done. Thanks again! Also very informative and efficient in getting what I needed to get done. Thanks again! More
by haleyarmstrong123
Employees Worked With
Kyle Reed
February 05, 2021
Emileigh was outstanding in terms of communication, availability, cooperation, transparency and courtesy. I have extremely high customer service expectations and she exceeded them all. She went above a availability, cooperation, transparency and courtesy. I have extremely high customer service expectations and she exceeded them all. She went above and beyond in every way. More
by heidi15
