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Toyota of Gladstone
Gladstone, OR
6,901 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
Learn more at https://bit.ly/3q0oqta.
Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,901 reviews
February 07, 2021
Manuel made finding a new car after the unexpected loss of my previous vehicle easy and fun! He was super helpful and informative. At no point in the process did I feel like I was being taken advantage of. of my previous vehicle easy and fun! He was super helpful and informative. At no point in the process did I feel like I was being taken advantage of. I felt confident he and his team were really working to make sure I was happy. John and Jeremy were also great to work with! Thank you all so much for your help and time in getting me into my new Rav4 Hybrid! More
by Saboalyse
February 07, 2021
Excellent buying experience! I recommend Kenny who was great salesperson, friendly, easy to deal with and professional! That is amazing dealership too with best price! great salesperson, friendly, easy to deal with and professional! That is amazing dealership too with best price! More
by Happy person
Employees Worked With
February 07, 2021
Very good costumer service ..... Thank you, Toyota for being my dreams come true of having a standard trd tacoma... I would recommend it to my friends being my dreams come true of having a standard trd tacoma... I would recommend it to my friends More
by pacheko2021
Verified CustomerEmployees Worked With
February 07, 2021
Every visit to Gladstone Toyota is absolutely fantastic. The customer service cannot be beat. They make a point of trying to meet your comfort needs from sitting in the lobby to driving your new car! If you The customer service cannot be beat. They make a point of trying to meet your comfort needs from sitting in the lobby to driving your new car! If you are looking for a pleasant, no nonsense, easy going car buying experience, I recommend you see Zach McClure. I am about to buy my 3rd car from Gladstone and Zach has been there with me all the way to answer all my questions and make sure I am getting what I want. More
by Lois
Employees Worked With
Zach McClure
February 07, 2021
Brandon was amazing. I was so nervous getting a new car but he made me feel so comfortable in my first big adult purchase. Overall top tier salesman but he made me feel so comfortable in my first big adult purchase. Overall top tier salesman More
by emackerell2000
Employees Worked With
Brandon Leyrer
February 06, 2021
Great customer service always get what I need done in a timely manner. Will continue to take my truck to Gladstone Toyota for all my service needs. Thanks Kyle for taking care of me! timely manner. Will continue to take my truck to Gladstone Toyota for all my service needs. Thanks Kyle for taking care of me! More
by miketomasco
Employees Worked With
Kyle Reed
February 06, 2021
Mike at the service center was courteous and transparent in trying to find out what was wrong with my vehicle. We were able to get it sorted out in a timely manner. Afterwords Eric kindly showed me around t in trying to find out what was wrong with my vehicle. We were able to get it sorted out in a timely manner. Afterwords Eric kindly showed me around the car lot at some vehicles I was interested in. He was very informative and considerate, and I appreciated him allowing me to test some of the cars. I’ll be coming back here with my decisions in the future~ More
by gayleyeier
Employees Worked With
Eric Lonergan, Mike Hill
February 06, 2021
service was not done on time as promised. Service writer told me battery was tested as bad and local battery shop said it was ok. Charged for new battery not installed, later cost was refunded and given a told me battery was tested as bad and local battery shop said it was ok. Charged for new battery not installed, later cost was refunded and given a new battery free of charge. Was told rear shocks were original and needed replacement, they were not oem but were in need of replacement. Servoce writer was willing to listen to my complaints and made an effort placate my frustration. More
by valandrich
Employees Worked With
Kyle Reed
February 06, 2021
My experience was very pleasant. The staff of Gladstone of Toyota was very knowledgeable in helping me select my new vehicle... this is was my second purchase from Gladstone of Toyota and it was well wort of Toyota was very knowledgeable in helping me select my new vehicle... this is was my second purchase from Gladstone of Toyota and it was well worth it..... love my new car 🚘 More
by zaichik2010
Employees Worked With
Dominique Channel, Brandon Leyrer
February 06, 2021
I waited 3 1/2 hours for my car to get done. I brought my car in for an airbag recall which I was told should have only taken little over an hour. car in for an airbag recall which I was told should have only taken little over an hour. More
by chapman3n1station
Employees Worked With
Dominique Channel
