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Toyota of Gladstone

Gladstone, OR

4.9
6,901 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 6,901 reviews

March 09, 2021

Natemah and Seth were both personable, informative, and flexible. I really felt my needs were heard and respected. I would recommend Toyota of Gladstone to anyone wishing to buy a vehicle from a team who t More

by kduffygovea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Dustin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natemah Dotson
Mar 11, 2021 -

Toyota of Gladstone responded

Thank you very much for your business, and welcome to the Toyota of Gladstone family!

March 08, 2021

Manuel made the card buying experience smooth and not stressful! He’s a step above lost car salesmen!! My new highlander is a dream car. More

by Megan.hanratty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Toyota of Gladstone responded

We appreciate your business, Megan, and welcome to the Toyota of Gladstone family!

March 08, 2021

We had a great experience with Kevin at Toyota of Gladstone. He got us a great deal. Can’t wait to go on adventures in our new truck! More

by Maggiemorgenroth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Toyota of Gladstone responded

Maggie, thank you for your business, and welcome to the Toyota of Gladstone family!

March 08, 2021

You guys did a great job everything went smooth really enjoyed my experience. Thank you . After getting screwed with at Wilsonville Toyota I was happy to find you guys More

by Jonr1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Lonergan
Mar 08, 2021 -

Toyota of Gladstone responded

Jon, thank you for giving us a chance after the negative experience you had at a local competitor. Thank you for your business, and welcome to the Toyota of Gladstone family!

March 08, 2021

Carl was a delight to work with. He was sensitive to our needs and he delivered exactly what we wanted. Carl is a true gentleman and represents Toyota and Toyota of Gladstone with a lot of pride and enthus More

by moranot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vic Meese was the "highlight" of the day!!!, Vic Meese
Mar 08, 2021 -

Toyota of Gladstone responded

Thank you for your kind words about working with Carl Chestnut here at Toyota of Gladstone! We are blessed to have him on our team and equally blessed to have you as our customer. Thank you!

March 08, 2021

Carl was very helpful, and patient. He was kind, knowledgeable and personable. He was willing to continue to help until I was satisfied. Toyota needs more people like Carl More

by kaas86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Toyota of Gladstone responded

I agree! We definitely need more team members like Carl Chestnut to help all of our amazing customers! Thank you.

March 08, 2021

Roni is a terrific and friendly salesperson. She made the process comfortable and less intimidating. She provided plenty of helpful information while still giving us space and time to make the decision that More

by kalebstriplin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Abboud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl Chestnut
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Ovalle, Roni Smith
Mar 09, 2021 -

Toyota of Gladstone responded

Thank you so much Kaleb! We are so happy you have allowed us this opportunity. Congratulations on your purchase and welcome to the Toyota of Gladstone family.

March 07, 2021

2nd new Toyota I’ve bought from here. Another great experience. The process took a bit longer than I accounted for but the dealership was very busy. I didn’t catch the name of the gentlemen who helped More

by Josh Howard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Natemah Dotson
Mar 07, 2021 -

Toyota of Gladstone responded

Josh, thank you very much!

March 07, 2021

Professionalism at best. Great people.Manuel (Manny) was Professionalism at best. Great people. Manuel (Manny) was very kind and helpful. So was Jeremy. Looking forward to doing business again in the future More

by Ricardo.nunez75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Ovalle
Mar 08, 2021 -

Toyota of Gladstone responded

Thank you very much!

Mar 08, 2021 -

Ricardo.nunez75 responded

Like I said great, experienced and caring staff. I do appreciate all you did for us. Manuel (Manny) did nothing but great service to help my wife and myself. Jeremy did the same for us. Great experience. Thanks.

March 05, 2021

Maia worked very hard to take care of my needs and concerns from when i first pulled in. Then she and her manager worked hard to find me a comparable hybrid, and answered all my questions. Never push More

by elainew13
Recommend Dealer
Yes
Employees Worked With
Jonathan Castino, Shyla Clinton, Maia Shave
Mar 05, 2021 -

Toyota of Gladstone responded

Elaine, thank you for sharing your experience working with Maia Shave here at Toyota of Gladstone!

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