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Toyota of Gladstone
Gladstone, OR
6,901 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
Learn more at https://bit.ly/3q0oqta.
Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,901 reviews
March 21, 2021
Great service and attention. Roni helped me find the best car at the best price for me. She answered ALL my questions and explained best rates and process. Amazing customer service and support through the wh car at the best price for me. She answered ALL my questions and explained best rates and process. Amazing customer service and support through the whole process! More
by Katherine R.
Employees Worked With
Tasney McNew, Roni Smith
March 20, 2021
We are pleased with the service we received at Gladstone Toyota . Very nice people to work with and polite . We want to thank you for your service . Toyota . Very nice people to work with and polite . We want to thank you for your service . More
by lucicaniculcea
Employees Worked With
Jonathan Castino
March 20, 2021
Jonathan has great customer service, great personality. Very knowledgeable about cars. He is an essential employee to Toyota of Gladstone. I will be more than happy to recommend him to my friends. Very knowledgeable about cars. He is an essential employee to Toyota of Gladstone. I will be more than happy to recommend him to my friends. More
by reyes3710
Employees Worked With
Jonathan Castino
March 19, 2021
I love these guys. Especially Charity and Eric - but the whole team was great. They actually seem to care about the customer and want you to leave feeling like you got a good deal. I dealt online with man whole team was great. They actually seem to care about the customer and want you to leave feeling like you got a good deal. I dealt online with many other dealers in Oregon and Washington while shopping for this vehicle and was never comfortable about the process until I started communicating with Charity. Excellent customer service! More
by jackhardwicke
March 19, 2021
Great service! Knowledgeable and friendly staff. From the moment I came into the experience until the moment it was complete- greatness all around. Thank you. moment I came into the experience until the moment it was complete- greatness all around. Thank you. More
by Amandalyn
March 19, 2021
Great experience- didn’t feel pressured. Was provided multiple options and honest pricing. Joe was extremely professional, listened to what I wanted and was very patient. multiple options and honest pricing. Joe was extremely professional, listened to what I wanted and was very patient. More
by sarah4amaro
Employees Worked With
March 18, 2021
Gracias a Manuel en la Toyota de Gladstone, contento con mi nuevo Camry excelente servicio y precio pregunten por Manuel lo recomiendo muchas gracias Manuel mi nuevo Camry excelente servicio y precio pregunten por Manuel lo recomiendo muchas gracias Manuel More
by Tom19821987
Employees Worked With
March 18, 2021
Roni was great to work with. Very personable and professional. The process was the quickest and smoothest I’ve ever had at a dealership. I definitely recommend this place professional. The process was the quickest and smoothest I’ve ever had at a dealership. I definitely recommend this place More
by burgi75
Employees Worked With
Roni Smith
March 17, 2021
JC was very helpful but never pushy. Communicated well and was personable. The dealership was kind of chaotic but things were organized so not too much waiting around. The finance person seemed to be tryi and was personable. The dealership was kind of chaotic but things were organized so not too much waiting around. The finance person seemed to be trying to sell add one’s and I don’t like that much. More
by ricci.susick
Employees Worked With
Vic Meese, Jonathan Castino
March 17, 2021
This experience was all customer service! A 3 day long process made SIMPLE. Thank you Carl (sales) and Bryan (finance) for helping me land my dream car! process made SIMPLE. Thank you Carl (sales) and Bryan (finance) for helping me land my dream car! More
by Cydni K
