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Toyota of Gladstone
Gladstone, OR
6,900 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
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Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,900 reviews
April 24, 2021
We had a very good experience purchasing a new car. Maia was friendly, knowledgeable and efficient. This was our second vehicle purchase from Toyota of Gladstone. was friendly, knowledgeable and efficient. This was our second vehicle purchase from Toyota of Gladstone. More
by Mdubova
Employees Worked With
Seth D, Maia Shave
April 23, 2021
The dealership was an easy place to buy a car. We were referred by the Costco auto buying program. We were lucky that they had exactly the car I was looking for. Eric was a pleasure to work with. A+ exper referred by the Costco auto buying program. We were lucky that they had exactly the car I was looking for. Eric was a pleasure to work with. A+ experience! More
by Babbs
Employees Worked With
April 23, 2021
Carl Chestnut was kind, patient, and knowledgeable and I couldn’t be more pleased with the whole experience of buying a car. I would definitely recommend him to anyone who asks. couldn’t be more pleased with the whole experience of buying a car. I would definitely recommend him to anyone who asks. More
by rebeccalbower
April 23, 2021
Talk about customer service! Carl showed genuine care and kindness while meeting all needs and requests swiftly and efficiently. Not to mention the rest of the Toyota staff was very helpful and nice. Finance kindness while meeting all needs and requests swiftly and efficiently. Not to mention the rest of the Toyota staff was very helpful and nice. Finance was quick and helpful! More
by tyweber25
April 22, 2021
So thankful for you Lina and team - the process was flawless. Appreciate you all for everything, and for trying your best to work with me. You have a customer for life. flawless. Appreciate you all for everything, and for trying your best to work with me. You have a customer for life. More
by M.mkonu
April 20, 2021
Lina was excellent! She helped me work through the process and I found the car I wanted right away! Thank you so much! I love my new car. John Hill was also a pleasant presence. I enjoyed my time here process and I found the car I wanted right away! Thank you so much! I love my new car. John Hill was also a pleasant presence. I enjoyed my time here. More
by Brad.mathis64
April 20, 2021
BUYER BEWARE. This is the scary dealership you've heard about. They knowingly sold me a car with major engine issues. I would have never found out had I not taken it to my mechanic the next day! When I about. They knowingly sold me a car with major engine issues. I would have never found out had I not taken it to my mechanic the next day! When I found out the car had these issues I called to ask what could be done to rectify the situation and was told that quote "I should have known better than to buy a used car". Not only did the car they sell me have major engine issues but my mechanic told me it wasn't even safe to drive! This place sold me a dangerous car that put myself and my family at risk just to make a quick buck. Avoid Toyota of Gladstone at all costs. More
by FHampton
Employees Worked With
Other Employees :
David Ruppert, Rodolfo Nuno, Vic Meese, Jonathan Castino
April 20, 2021
The first associate that approached us was kind of rude and unprofessional, but G and the the financial advisor were very kind and helpful through the entire process. and unprofessional, but G and the the financial advisor were very kind and helpful through the entire process. More
by Caleb
Employees Worked With
Gamaliel "G" Suboh
April 18, 2021
The whole experience of trade-in for a Certified Used Vehicle was amazing. No pressure and Lina provided easy and clear steps to follow to quickly buy the car I was looking for. Thank you! Vehicle was amazing. No pressure and Lina provided easy and clear steps to follow to quickly buy the car I was looking for. Thank you! More
by Keesha W.
