Toyota of Gladstone

My experience at Gladstone Toyota was fantastic. I worked with Ricardo, he is stellar. From the first time we met over email he helped me narrow down my options and what was available. When I couldn't find t with Ricardo, he is stellar. From the first time we met over email he helped me narrow down my options and what was available. When I couldn't find the perfect car and needed to take a break from looking he didn't bother me or send me too many emails. I could check back in when I needed to. Finally the car showed up in the inventory and he was fast and efficient to get me a test drive, the final numbers and start the process. After I brought the car home I noticed a damage to the windshield and David Elder stepped in to ensure Gladstone would take care of it. All in all this dealership works with the customer and treats you with respect and care. I will be sharing Ricardo and Gladstone Toyota information with friends and family for all their car needs. Thank you for making this important purchase feel like the best decision. More

Friendly, courteous and knowledgeable staff. We felt VERY respected and valued as a customer. We’ve been thinking about purchasing a new car for several weeks. When we brought our Highlander in for service respected and valued as a customer. We’ve been thinking about purchasing a new car for several weeks. When we brought our Highlander in for service last week and were treated soooo well we knew Gladstone Toyota was where we would buy. We did some online research to decide what car model we wanted and contacted one of your salesman. From the moment we drove in and walked toward the sales room we were treated sooo well. Working with Daniel was a pleasure! He was friendly and made us feel we were working with a family member. Kristen the paperwork genius was also wonderful! Her knowledge and friendly manner put us at ease. We appreciated there wasn’t high pressure sale tactics but instead a desire to help us find what we wanted. We had such a great experience! Thank you! We’ll be telling everyone to go to Gladstone Toyota for sure! More

Great customer service. I was pleased with Dusty’s help. The closing agent was a bit too pushy on extended warranty. My husband was not impressed with that. The closing agent was a bit too pushy on extended warranty. My husband was not impressed with that. More

Becka was great to work with. Very helpful and easygoing. Erin in finance was easy to deal with too. Erin in finance was easy to deal with too. More

When I came to Toyota of Gladstone my current vehicle was in bad shape and I had just finished a 12 hour nightshift with 4 more to go for the week. I needed a vehicle that day and was put into a brand new To in bad shape and I had just finished a 12 hour nightshift with 4 more to go for the week. I needed a vehicle that day and was put into a brand new Toyota Tacoma TRD Sport and drove it off the lot to finish my work week. The team worked quickly to get me out of there in a timely manner so I could get back to work and keep my life moving. More

Very professional and friendly staff! We were treated so wonderfully. No hard pressure sales. We were interested in a specific model and they worked hard to get it for us. We feel they gave a fair price on wonderfully. No hard pressure sales. We were interested in a specific model and they worked hard to get it for us. We feel they gave a fair price on our trade in and a great price for our new vehicle. It was a very pleasant experience!!! More

I’ve had good experience with this dealership to find my ideal truck with my favorite color. ideal truck with my favorite color. More

Very easy to work, quick response with all communications. Respectful. I would recommend to all of my friends. communications. Respectful. I would recommend to all of my friends. More

Even in this chaotic world with Covid and global shipping delays this was incredibly smooth and efficient. I am very pleased with their passion to deliver impeccable customer service. Thank you. delays this was incredibly smooth and efficient. I am very pleased with their passion to deliver impeccable customer service. Thank you. More

Eric was great to deal with. No pressure & was great helping me find truck I wanted helping me find truck I wanted More