Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Gladstone
Gladstone, OR
6,906 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
Learn more at https://bit.ly/3q0oqta.
Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,906 reviews
February 08, 2022
Both Miguel & Vic in finance we’re very informative and pleasant to work with. Vic met us later that evening off of I-5 closer to our home in Silverton so we could give him the title for our trade-in which pleasant to work with. Vic met us later that evening off of I-5 closer to our home in Silverton so we could give him the title for our trade-in which we had neglected to bring to The dealership— we were only going to look for a car & ended up buying instead— you guys are good! More
by psrussell
February 08, 2022
Great improvements in getting faster service for oil changes. Respectful service crew. The Web page for customers needs improvement. I can’t update my address or even get in my account. changes. Respectful service crew. The Web page for customers needs improvement. I can’t update my address or even get in my account. More
by Ivan
Employees Worked With
Owen Furlong
February 08, 2022
In trying to find a specific trim of a hard to come by model from Toyota, Dustin Call actually spent the upfront time needed to get us on the correct waitlist and then start an allocation search for us, u model from Toyota, Dustin Call actually spent the upfront time needed to get us on the correct waitlist and then start an allocation search for us, unlike some other dealers we’d contacted. He came through and the vehicle will be here in a month or so. More
by gslkbruder
Employees Worked With
Dustin Call
February 07, 2022
We came in on Saturday, February 5, one day before the lease on our 2018 RAV4 was up. We had an appointment with Becka and it was the best car buying/leasing experience that we ever had. She was down to lease on our 2018 RAV4 was up. We had an appointment with Becka and it was the best car buying/leasing experience that we ever had. She was down to earth, honest and listened to what we wanted and needed. This was a refreshing change from past car sales experiences. Becka was excellent! More
by Cyn
February 07, 2022
Everyone was so friendly and accommodating! They made getting us into a new car easy and simple! Definitely recommend to anyone looking to get a new car!! getting us into a new car easy and simple! Definitely recommend to anyone looking to get a new car!! More
by Zmc
Employees Worked With
February 06, 2022
Eric was great. Thanks for everything. It was a smooth process. Most of his jokes were good. process. Most of his jokes were good. More
by Jc
Employees Worked With
February 06, 2022
The process for buying the car was fine. It is frustrating that we couldn’t order the exact car we wanted. Also Toyota needs to offer loaner cars for scheduled service. frustrating that we couldn’t order the exact car we wanted. Also Toyota needs to offer loaner cars for scheduled service. More
by susan.k.mundell
February 05, 2022
We had a very pleasant experience working with Toyota of Gladstone. Sales and financing staff were very knowledgeable and helpful. We would recommend Toyota of Gladstone. Gladstone. Sales and financing staff were very knowledgeable and helpful. We would recommend Toyota of Gladstone. More
by CE
Employees Worked With
Momo Demo: 5 stars, Dustin Call
February 04, 2022
I and my family had a great experience. Everyone was friendly and professional. The car was ordered and with in a month we drove it of the lot (even during COVID time). Everything as promised had an smo friendly and professional. The car was ordered and with in a month we drove it of the lot (even during COVID time). Everything as promised had an smooth experience with financing. More
by Nika
February 04, 2022
Prompt courteous service. All service was completed as requested and the invoice was explained in detail. requested and the invoice was explained in detail. More
by ET K
