
Toyota of Gladstone
Gladstone, OR
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Dusty gave me and my family great costumer service. He made sure to tell us everything we needed to know to feel safe and secure with our purchase. He made sure to tell us everything we needed to know to feel safe and secure with our purchase. More
Nice display atmosphere, clean and orderly! Friendly staff! Presented direct info on vehicle equipment and amenities! Friendly staff! Presented direct info on vehicle equipment and amenities! More

Thank you for your service. Easy process good quality of customer and car process I appreciate it Easy process good quality of customer and car process I appreciate it More
Kinza was fantastic! She was knowledgeable, patient, and made the entire process smooth. We’d gladly work with her again. Thanks for answering all our questions—my wife l She was knowledgeable, patient, and made the entire process smooth. We’d gladly work with her again. Thanks for answering all our questions—my wife loves her new car! The finance representative was also excellent and easy to work with. Unfortunately, our experience with management—specifically Seth and Becka—was disappointing. They came across as rude and dismissive. If customer satisfaction is a priority, that effort needs to start at the top. Thankfully, we didn’t have to deal with them again. More
I found the car buying process smooth, and was well coordinated......Pleasantly surprised. I had been working with two other Toyota dealers to find the right 4runner, and the communication level was n coordinated......Pleasantly surprised. I had been working with two other Toyota dealers to find the right 4runner, and the communication level was not there. "Kudos" and thank you to Gladstone Toyota team. More
This dealership was somewhat busy but they were very well staffed so you could hardly notice! Each time we walked in we were greeted and saw someone immediately. We worked with the same person which was nice staffed so you could hardly notice! Each time we walked in we were greeted and saw someone immediately. We worked with the same person which was nice and personable and also nice to not start over with someone new. The inside was very clean and seats were cozy. Everyone seemed to be in a great mood and you can tell customer service is a priority. There’s an overall friendly vibe like the staff enjoy working there. I cannot even think of a single con. If I had to say one thing, their parking lot was a bit busy making it hard to maneuver through. The market dropped considerably so maybe this was a bit unusual, I’m not too sure! My prior vehicle purchase I spent approx 1/2 a day buying or waiting around for my paperwork to get started. At this location it seemed people were ready for me and that’s quite impressive. This was probably the fastest car buying experience I’ve ever had. We were test driving within minutes and were buying very quickly after spending sometime messing around with all the interior and exterior features of the vehicle we were interested in getting. Our sales person Ara was incredibly helpful and reminded us to inspect the body and do the walk around and other things we missed. There was no pressure whatsoever. He listened to things we wanted and spent the time to show us some of the tech things we were interested in and all the bells, whistles and extra features and there were a ton! Even better was that you could tell Ara was a genuinely good person. That’s hard to get that in car buying situations as sometimes you wonder what’s self serving vs your best interest. Not for a single second did I feel any sales tactics or ever question if there were other motives. I felt he wanted us to have what we wanted and was great at naturally discussing that with us. It was nice to have that open trustworthy conversation and process. It truly felt like he was there for what we wanted and would see that through for us as needed. We particularly enjoyed conversations during waiting parts and felt like we could be ourselves and it was almost like chatting with a friend we’ve known for years. Most our time was spent with Ara and he absolutely is the reason for our great experience. If I had to do this again, I would not change a thing. Everything was better than I could have asked for. Special thanks and shout out to our sales rep! More
Noah is great! Thank you for his time to explain what we need to know Thank you for his time to explain what we need to know More
When I was at Toyota Gladstone I received help quickly and I was attended continually by Casey. When it came to explaining the differences between models LE’s and L’s for the Corolla Cross he did well and and I was attended continually by Casey. When it came to explaining the differences between models LE’s and L’s for the Corolla Cross he did well and searched out answers for niche questions. I felt advocated for with Casey. When it came to which car to pick and getting the best and a fair price he worked hard for us. We are very thankful for his help and attention. He also wasn’t afraid to give a test drive and help set up Apple car play which may come standard with service at Gladstone but he went the extra mile with keeping a kind and active attitude with us which made all the difference in this search and purchase. Thank you again to your service Toyota Gladstone and to Casey. Thanks be to the true and living God for organizing all this together! More
Un excelente servicio de parte del señor Rube Muy agradecida con la excelente a tension muy re Comentado agradecida con la excelente a tension muy re Comentado More
Knowledgeable and friendly, It’s easily recommend Ara to friends and family for their next vehicle purchase. friends and family for their next vehicle purchase. More