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Toyota of Gladstone

Gladstone, OR

4.9
6,914 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 6,914 reviews

December 30, 2022

This was the best experience I have had buying a vehicle, hands down -- and I've owned over 9 cars over the years. I'm just a regular guy, I work a regular job and I'm always just looking for a decent car t More

by thedailydaren
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Chae, Cameron Coiteux
Dec 31, 2022 -

Toyota of Gladstone responded

Thank you Daily Daren! We are so thankful for the opportunity. Welcome to the Toyota of Gladstone family.

December 30, 2022

I was pleased to deal with Cameron and Gladstone Toyota! Vehicle is also very nice. Thank you More

by randymenzer
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charity Graff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vic Meese, Rafael Cordeiro, Cameron Coiteux
Dec 31, 2022 -

Toyota of Gladstone responded

Thank You, Randy! We greatly appreciate you.

December 29, 2022

The customer service experience was great. Manuel was very detailed about the expectations and our needs. Our financing was adjusted to match what we wanted. More

by Preshusasoore
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kristin DeMars
4.0
This rating includes all reviews, with more weight given to recent reviews.
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Toyota of Gladstone responded

Thank you so much for sharing this with us! We are so happy to have been able to help you with a wonderful experience. Welcome to the Toyota of Gladstone family.

December 28, 2022

Ricardo Lopez was fantastic in communication and execution with reserving a highly wanted model. He was clear, honest and concise with all of our paperwork, options and packages available. He also w More

by Cwong20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Toyota of Gladstone responded

We appreciate your business and your five-star review!

December 28, 2022

This transaction was truly smooth. Thank you Eric and Toyota of Gladstone. I would recommend them. More

by philjaeger3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Kalik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric
Dec 28, 2022 -

Toyota of Gladstone responded

Phil, thank you very much for your business!

December 28, 2022

Daniel was very attentive to us and our families needs in regards to what we were looking for and needed More

by bettym1192
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Chae, Daniel Yu
Dec 28, 2022 -

Toyota of Gladstone responded

Thank you for your business, and welcome to the Toyota of Gladstone family!

December 24, 2022

It’s all good but next time don’t make me come back again if thing still not in order love y’all More

by Lupeperez834
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manuel Navas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Toyota of Gladstone responded

Thank you, Lupe!

December 23, 2022

Arrived 1:10 for my 1:15 "appointment" for oil change only. I texted at 2:55 "when will this be done?" 3:10 it was ready to go. 2 hours for a oil change and nothing else. This is crap. With an "appointme More

by garnixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Botoroaga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so sorry to hear about your displeasure with our service department. Our Service Director, Kerry Copeland is going to be reaching out shortly, if he does not reach you please feel free to reach out at 503-722-4800 and press the number one for service. We would love to hear more details about what took place. Thank you.

December 23, 2022

Brendan was extremely helpful and friendly, very clear about the process and there were no sneaky hidden fees. I love my new car and plan on going back the next time I need to make a purchase. More

by lcarpenter44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendon Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vic Meese
Dec 23, 2022 -

Toyota of Gladstone responded

Thank you so much for sharing this with us. We are so thankful to you for choosing to join our family. We welcome you and please let us know if you need anything at all.

December 23, 2022

I have been using Toyota of Gladstone for 10 years now, and they have always provided professional and friendly service. After a recent accident I was unexpectedly in the market for a vehicle. While I was More

by Kathy
Recommend Dealer
Yes
Employees Worked With
Kenny Khzam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Allen Mezghiche, Vic Meese
Dec 23, 2022 -

Toyota of Gladstone responded

Thank you so much Kathy! We are so happy to have you as a loyal part of our family.

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