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Toyota of Gladstone
Gladstone, OR
6,915 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
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Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,915 reviews
February 17, 2023
Toyota of Gladstone has been great! Eric was fantastic! He was very professional and kind. Eric was fantastic! He was very professional and kind. More
by nguyenjames1
Employees Worked With
February 16, 2023
Eric was very helpful in getting the vehicle I was looking for and navigating the process quickly. looking for and navigating the process quickly. More
by jeff@jeffmunsell
Employees Worked With
February 15, 2023
Bradley made sure that I found exactly the car I wanted. When a previously reserved RAV4 in the color and trim I wanted became available, he let me know immediately. It was so refreshing to have a salesper When a previously reserved RAV4 in the color and trim I wanted became available, he let me know immediately. It was so refreshing to have a salesperson listen to my preferences and keep those in mind. When I came to the dealership to test drive the car, he walked me through all the features and took the time to answer any questions I had. The financing process with David was relatively painless as well. Overall, it was a great experience and I would definitely recommend Gladstone Toyota to my friends. More
by Carla
Employees Worked With
David Chae, Bradley Davis
February 14, 2023
This was an easy purchase. Becca was attentive and helpful. Love my new car so much! Becca was attentive and helpful. Love my new car so much! More
by tammydahl911
February 14, 2023
There were no 2023 Sienna Limiteds available in the Portland area. Eric and Seth found one that matched our desires. Then they delivered it with smiles, pleasure, and good humor. Five-Star people in Portland area. Eric and Seth found one that matched our desires. Then they delivered it with smiles, pleasure, and good humor. Five-Star people in a Five-Star dealership! More
by Richard Duerksen
February 14, 2023
Toyota of Gladstone is great! I would reccomend them to anyone interested in purchasing a car. I would reccomend them to anyone interested in purchasing a car. More
by karindavis66
February 14, 2023
I've never enjoyed or had a positive car-buying experience, that is, until I met Daniel and Emily at Toyota of Gladstone. Daniel puts in time to understand our needs, communicates proactively but experience, that is, until I met Daniel and Emily at Toyota of Gladstone. Daniel puts in time to understand our needs, communicates proactively but not aggressively, and respects our final decisions. He doesn't stop until we are happy with the purchase. Emily also goes above and beyond in making sure the paperwork process is as delightful as can be, and getting us a great deal! In the end, we couldn't be happier with the whole experience. Will be back and tell our friends about Gladstone of Toyota! More
by Hank Y
February 13, 2023
Ricardo was great to work with. We appreciate transparent business his knowledge about various models. We appreciate transparent business his knowledge about various models. More
by Kamie
Employees Worked With
February 13, 2023
I have been coming to this dealership for years and was proud to buy a RAV4 Hybrid from them. I dropped off my RAV4 for a 30k mile service. The service advisor was vague about what needed to be done but on proud to buy a RAV4 Hybrid from them. I dropped off my RAV4 for a 30k mile service. The service advisor was vague about what needed to be done but only said that it was a big service. I told them to do what was necessary. I ended up waiting over 4 hours. No one updated or contacted me about the status of my car. I had to track down another associate to finally check me out. I was not given any pricing at the check-in but the final cost was over $1300 for a routine maintenance. There was a lack of transparency about the process. Emailed the manager and could not get a response... More
by BrianC35
Employees Worked With
Jody Chase
