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Toyota of Gladstone
Gladstone, OR
6,918 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
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Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,918 reviews
June 01, 2023
Eric and the Gladstone Toyota team made my buying so easy and hassle-free! Thank you! and hassle-free! Thank you! More
by gregory.p.frazier
May 31, 2023
Bought a used car that now smells like cigarette smoke. It did not have a car manual and was told after we got home there is nothing they can do to help. Not a bad experience, but about what I expected fro It did not have a car manual and was told after we got home there is nothing they can do to help. Not a bad experience, but about what I expected from a car dealership. More info: I am happy to discuss a bit more. Seems like we bought a car that was masked from a previous smoker, but maybe we were too tired on the day of purchase to notice, or maybe the cleaning agents wore off. I'm not sure. Then a "maintenance required" light came on a week after we brought the car home and I wanted to understand what that was for, so I went to the manual - but there was none. I was told to get the information online, but I don't want to have to rely on an online manual when I need help on side of road someday. I just spent $35k on a car, but I need to go to eBay to find the manual? Kind of frustrating. Lastly, when negotiating the price of the car, I was open to trading in our car, but we were lowballed so insultingly at the first offer, but from that point on, the only negotiating power they gave was increasing the trade-in cost to a reasonable number (which was still about $1k-2k lower than what I strongly believe I could have sold for myself). So, I did not get any "deal" on the car we purchased that left me feeling like I couldn't have got the same price elsewhere. I paid what you were asking for it, which I don't know if that was transparent or not, but at this late in the evening, I was just ready to be done shopping... So anyways, like I said, It was about what I expect from a car dealership. You have to make money too. I get it, but it was not some knock me out of the park experience that left me eager to tell our friends about. The folks working there were very hard working and eager to please. More
by pfo
Employees Worked With
May 31, 2023
I’ve had a great experience with Kenny and Daniel I will shop here again. They are great assets to this company. shop here again. They are great assets to this company. More
by Doglover92
May 30, 2023
Very professional and accommodating environment that helped me find the car I needed and then made it easy and straight first to buy. Very impressed with their service. helped me find the car I needed and then made it easy and straight first to buy. Very impressed with their service. More
by Ken
May 30, 2023
Brendan was Amazing, he was very knowledgeable with Excellent customer service our experience at this dealership was Great, from Brendan on to Daniel the sales manager and David in financing … very fun Excellent customer service our experience at this dealership was Great, from Brendan on to Daniel the sales manager and David in financing … very fun and stress free deal oh and George was an extra Boost he was very helpful to us we’ve bought a few other cars from him over the years from Toyota and he knows his stuff 🤗🤗👍🏽 More
by alesure35
May 30, 2023
I had a great experience at this dealership. I was able to take my time and they worked with me in purchasing a vehicle that is perfect for me. I was able to take my time and they worked with me in purchasing a vehicle that is perfect for me. More
by hipp0019
May 30, 2023
We had a great experience at this dealership. We were able to flawlessly purchase our vehicle on line and received excellent service from the sales team of Maricela and Becka and would recommend We were able to flawlessly purchase our vehicle on line and received excellent service from the sales team of Maricela and Becka and would recommend this dealership to anyone wanting the deal we received. More
by Dwight Hoppen
May 30, 2023
Gladstone is the place to get your next Toyota with Brendon! Great service, quick and friendly atmosphere! Brendon! Great service, quick and friendly atmosphere! More
by kmbardak
May 29, 2023
Low pressure helpful Let us check out multiple Tundras before choosing one. We actually left and thought about it only to return the next day to make the purchase. Financing was made very easy and after before choosing one. We actually left and thought about it only to return the next day to make the purchase. Financing was made very easy and after sales support has been terrific More
by jsrfguy@aol.com
Employees Worked With
May 28, 2023
My experience at this dealership was a pleasant one mainly due to the amazing dealer I had help me. mainly due to the amazing dealer I had help me. More
by jovanni_olmos13
Employees Worked With
