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Toyota of Gladstone

Gladstone, OR

4.9
7,469 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles! Learn more at https://bit.ly/3q0oqta. Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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19375 SE Mcloughlin Blvd

Gladstone, OR

97027

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Showing 7,469 reviews

February 19, 2024

I had a minute to stop in. Octavio answered all my questions. He was a big help and not pushy…… More

by Bmoc
Recommend Dealer
Yes
Employees Worked With
Octavio Nevett
Feb 22, 2024 -

Toyota of Gladstone responded

I wanted to take a moment to express my gratitude for your assistance during my recent visit to Toyota of Gladstone. Your helpfulness and lack of pressure made my brief stop-in a positive experience. You were attentive to my questions and provided all the information I needed without making me feel rushed or pressured to make a decision. Your approach was greatly appreciated and made me feel comfortable throughout the interaction. Thank you once again for your professionalism and assistance. If I have any further inquiries or need assistance in the future, I'll be sure to reach out to you.

February 19, 2024

It really was a great experience and we were in and out in less than 3 hours. More

by tjbartel
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raul Doroteo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Octavio Nevett
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you for choosing Toyota of Gladstone for your automotive needs and for taking the time to share your experience with us! We're delighted to hear that your visit was enjoyable and efficient. Ensuring a smooth and timely process for our customers is always our goal, and we're thrilled that we were able to get you in and out in less than three hours. Your satisfaction is incredibly important to us, and we're glad we could meet your expectations. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to assist you in any way we can. Thanks again for your patronage, and we look forward to serving you again at Toyota of Gladstone!

February 19, 2024

We were very lucky when it was Bobby who answered our call to Gladstone Toyota! Extremely curtious and professional. Long story short the Prius Prime I was looking for was on the dock. We test drove a More

by gaino47
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Marjanen
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your recent experience at Toyota of Gladstone, particularly highlighting the exceptional service provided by Bobby. We truly appreciate your feedback and are thrilled to hear about your positive encounter. It's fantastic to learn that Bobby's professionalism and courteous demeanor made your car-buying experience a memorable one. We understand the importance of thoroughness and attention to detail, and we're glad that Bobby went above and beyond to ensure you were well-informed about the Prius Prime you were interested in. We'll be sure to pass along your kind words to Bobby, as your feedback serves as motivation for him to continue delivering outstanding service to all our customers. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help. Thank you once again for choosing Toyota of Gladstone. We look forward to serving you for all your automotive needs in the future.

February 18, 2024

I was searching for a new Highlander Hybrid for almost 2 years now, and Bobby at Gladstone Toyota was able to secure one for me, and just yesterday he helped me to finish the purchasing process smoothly. Bo More

by scottyin
Recommend Dealer
Yes
Employees Worked With
Bobby Sites
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Toyota of Gladstone responded

We're thrilled to hear that you had a great experience at our dealership, and we sincerely appreciate you taking the time to share your feedback with us. It's fantastic to know that Octavio made the entire process even better for you and was an absolute pleasure to work with. At Toyota of Gladstone, we strive to provide exceptional customer service, and Octavio exemplifies our commitment to delivering a personalized and enjoyable car-buying experience. Your kind words mean a lot to us, and we're delighted to hear that Octavio stood out as the most pleasant and personable salesperson you've encountered. Thank you for choosing Toyota of Gladstone for your automotive needs, and for placing your trust in us. Should you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again and appreciate your ongoing support!

February 18, 2024

Thank you so much! Employees helped me a lot! I like the car! I will recommend dealership More

by vasyl Lazorenko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Mkrtychyan
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that our employees were able to assist you effectively and that you're pleased with your new car. At Toyota of Gladstone, customer satisfaction is our top priority, and it's always gratifying to receive such kind feedback. We appreciate your recommendation and trust in our dealership. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help! Thank you once again for choosing Toyota of Gladstone. We look forward to serving you for many miles to come!

February 18, 2024

We had a great experience at this dealership. Octavio made the entire process even better and was an absolute pleasure to work with. We’ve purchased well over 20 cars of varying makes in differen More

by david85m
Recommend Dealer
Yes
Employees Worked With
Octavio Nevett
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you for choosing Toyota of Gladstone for your recent car purchase, and for taking the time to share your positive experience with us. We're thrilled to hear that Octavio made your car-buying process even better and left a lasting impression with his exceptional service. At Toyota of Gladstone, we strive to provide the highest level of customer satisfaction, and it's always rewarding to receive such positive feedback. Octavio is indeed a valuable member of our team, and we will be sure to pass on your kind words to him. We truly appreciate your trust in us, especially considering your extensive car-buying history. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Toyota of Gladstone. We look forward to serving you again in the future.

February 18, 2024

We were very pleased with our buying experience today. Everyone, including Lina wer very professional and helpful throughout the process. It was a pleasure doing business with you. More

by laurinlarsen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Castino
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive buying experience with us! We're thrilled to hear that you were pleased with the service provided by Lina and our team at Toyota of Gladstone. At Toyota of Gladstone, we strive to provide a professional and helpful experience for all our customers, and we're delighted to know that we succeeded in making your car buying process a pleasure. We truly appreciate your business and the opportunity to assist you with your purchase. If you have any further questions or need assistance in the future, please feel free to reach out to us. Thank you once again for choosing Toyota of Gladstone. We hope you enjoy your new vehicle, and we look forward to serving you again in the future!

February 17, 2024

The dealership was simple to deal with and even came down some which is what sealed the deal .. Maricela is the one who deserves all the credit she was what made everything so simple and smooth . She was kno More

by Andrewj381
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dolf Nuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maricela Perez
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you for sharing your positive experience with us at Toyota of Gladstone! We greatly appreciate your kind words and are thrilled to hear that Maricela provided you with exceptional service during your visit. At Toyota of Gladstone, we prioritize providing a seamless and straightforward car-buying experience for our customers, and we're delighted that Maricela's knowledge and efficiency contributed to making your experience enjoyable. Your satisfaction is our top priority, and we're glad we could meet your expectations. We'll be sure to pass along your compliments to Maricela, as recognition of her outstanding efforts is highly valued. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for choosing Toyota of Gladstone. We look forward to serving you again in the future!

February 17, 2024

Dusty was awesome! ! He was helpful, knowledgeable, funny, kind, inquisitive, respectful and displayed integrity. He had answers for most of my questions, and for the on More

by Lukeglassett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dusty Call
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you sincerely for taking the time to share your positive experience with Dusty at Toyota of Gladstone! We're delighted to learn that Dusty provided you with outstanding service and made your car buying journey a pleasant one. At Toyota of Gladstone, we strive to deliver knowledgeable and respectful assistance to all our customers, and we're thrilled that Dusty went the extra mile to meet your needs. Your generous praise regarding Dusty's helpfulness, integrity, and engagement with your daughter is greatly valued by our team. Your business is highly appreciated, and we're grateful for the opportunity to assist you with your purchase. Should you have any further inquiries or require assistance in the future, please feel free to reach out to us. Once again, thank you for choosing Toyota of Gladstone. We extend our warmest wishes for many enjoyable miles in your new vehicle!

February 17, 2024

The service that I've received from this dealership was Awesome. I've been communicating with Wilsonville Toyota & Gladstone Toyota with my car purchase. Wilsonville Toyota did not fight for my service. Al More

by stomperX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Abboud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lina Kusumowati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie Marjanen
Feb 22, 2024 -

Toyota of Gladstone responded

Thank you for taking the time to share your recent experience with us at Toyota of Gladstone. We are thrilled to hear that Lina, Annie, and George went above and beyond to ensure you received exceptional service throughout your car-buying journey. At Toyota of Gladstone, we are committed to prioritizing our customers' needs and providing a personalized experience tailored to each individual's financial situation. We understand the importance of finding a vehicle that fits both your budget and your needs, and we're delighted that Lina, Annie, and George were able to assist you every step of the way. Your recommendation means the world to us, and we truly appreciate your trust and confidence in our dealership. We will be sure to pass on your kind words to Lina, Annie, and George, as they exemplify the level of service we strive to deliver to all our customers. Once again, thank you for choosing Toyota of Gladstone. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out.

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