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Toyota of Gladstone
Gladstone, OR
6,921 Reviews
Buy your next car 100% online with Toyota of Gladstone. Get instant upfront pricing on all our vehicles. Complete everything from the comfort of your home — without ever having to visit our dealership. Home delivery within 50 miles!
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Thank you very much for visiting the Toyota of Gladstone DealerRater page! Customer service is #1 at Toyota of Gladstone, and I appreciate you taking the time to look at what our customers have to say about working with our Sales, Service, and Parts departments. It is conveniently located, Toyota of Gladstone off of exit nine on I-205 in Gladstone, Oregon, and easy to get anywhere in the Portland or Vancouver Metro area. So please visit us today so we can show you why customer service makes all the difference when purchasing or servicing your Toyota!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 8:30 AM - 8:00 PM
Service
Monday 6:00 AM - 10:00 PM
Tuesday 6:00 AM - 10:00 PM
Wednesday 6:00 AM - 10:00 PM
Thursday 6:00 AM - 10:00 PM
Friday 6:00 AM - 10:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 6,921 reviews
August 19, 2023
Nan went above and beyond the call to serve my needs for buying a used car!! I knew what I was looking for. And she helped make the process really easeful to test the vehicle and answer all my questions. Sh buying a used car!! I knew what I was looking for. And she helped make the process really easeful to test the vehicle and answer all my questions. She was super helpful and very knowledgeable. More
by drichambers
Employees Worked With
Nan Velasquez
August 18, 2023
Brenden responded quickly and accurately to my inquiry re: when ‘24 hybrid Land Cruiser would be available. re: when ‘24 hybrid Land Cruiser would be available. More
by Chucksmith.id
Employees Worked With
August 17, 2023
I think you have a lot of great people working at Gladstone Toyota. I had no problems buying the car I wanted. However, before I took possession of the car I asked for the chip in the windshield t Gladstone Toyota. I had no problems buying the car I wanted. However, before I took possession of the car I asked for the chip in the windshield to be repaired and asked that they clean the inside of the windshield. Neither was done. I had to make an appointment and come later to get the chip fixed. The car looked great on the outside and except for the unclean windows, I am very happy with my purchase. More
by kat.rose
August 16, 2023
Very helpful and supportive. The process was fairly straightforward and the staff was really nice. The process was fairly straightforward and the staff was really nice. More
by griffinevan248
Employees Worked With
August 15, 2023
Slightly less sleazy salespeople here than normal. Still, way overcharging (way above MSRP) for cars. Becka was patient and cool though. Still, way overcharging (way above MSRP) for cars. Becka was patient and cool though. More
by jakobinwins
Employees Worked With
August 15, 2023
Eric was extremely informed and pleasant to work with. He stayed very late to make sure we were well cared for. He stayed very late to make sure we were well cared for. More
by garystombstone
August 13, 2023
Ricky is a solid salesman who listened to all my needs and wasn’t pushy and wasn’t pushy More
by Tommy Nguyen
August 13, 2023
It has been a couple of months since I purchased my RAV4 and I am still very happy with it. Wendal Evans was amazing and I never felt pushed into the purchase. He is down to earth, funny and honest. Most of and I am still very happy with it. Wendal Evans was amazing and I never felt pushed into the purchase. He is down to earth, funny and honest. Most of the time I felt like I needed a shower after visiting a dealership but not here. I would absolutely recommend Wendal if you are looking for a car at Gladstone Toyota. He will take very good care of you. More
by kb4
Employees Worked With
August 13, 2023
Great customer service. We were greeted immediately from a helpful gentleman the moment we entered. Show room is nice and very comfortable with lots of seating. Love the We were greeted immediately from a helpful gentleman the moment we entered. Show room is nice and very comfortable with lots of seating. Love the free coffee. Elie was super helpful from the beginning of my online inquiry to the finale of purchasing my new 4runner. The entire process went ultra smooth. More
by dicksonlam
August 13, 2023
Made me want to spend my money elsewhere seemed like no one besides Maricela wanted to sell me a car was honestly surprised when the finance lady scoffed at me for paying with cash only reason I followed t one besides Maricela wanted to sell me a car was honestly surprised when the finance lady scoffed at me for paying with cash only reason I followed through with my purchase was because Maricela was super helpful she should be training the rest of your sales team. More
by Jakehoff
Employees Worked With
Maricela Perez
