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Toyota of Gastonia - Service Center

Gastonia, NC

4.7
447 Reviews

447 Reviews of Toyota of Gastonia - Service Center

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January 11, 2025

Great customer service. You're always informed about your vehicle if other work is needed. Very clean restrooms. More

by Josiekeels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ellenburg
January 06, 2025

Always a professional and good group. I appreciate their suggestions and no pressure tactics. Trustworthy crew. More

by Johnmitchell1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Murray
December 23, 2024

All of the employees, and management are always very helpful and kind!!! Please thank them for me!!! This has been my experience for several years since I have owned (3) Toyotas over the last 20 Years! More

by Myles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several Employees Helped Me and they were all very Kind and Helpful!!!
December 20, 2024

Easy to get an appointment, convenient to get to and employees always helpful and friendly! More

by clr005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure of service names
December 19, 2024

Very happy with the whole team very professional and courteous they have always done my repairs and will continue to use them More

by Jgunnfloors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Pickert
December 19, 2024

Everything was done in a short time (oil change, tires rotated, and back-up camera recall taken care of) while I had a very peaceable wait. More

by jim797
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Barcon, Clay Pickert, Scott Bridgeman, Manny Davis, Taylor Holder, Ed Cresswell
December 09, 2024

This was an excellent overall experience with great communication. While expensive, I find Toyota to be reliable and trustworthy. More

by jlail72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ellenburg
December 05, 2024

Scott took care of me, I was running late for an apt and didn't have time to mess around and it was just like making a quick stop left my car and picked up rental car gave me plenty of time for my next apt. More

by Gary Mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cobly Rental agent , Scott Bridgeman
November 19, 2024

Good quick service for my first visit. I’ll be back for regular maintenance soon. More

by Devans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not Listed: Montrico (sp?)
November 14, 2024

Good service . My service guy was very friendly and helpful but I didn’t like that I couldn’t get an exact price of what my vehicle would cost before I left. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ellenburg
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