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Toyota of Gastonia - Service Center

Gastonia, NC

4.7
447 Reviews

447 Reviews of Toyota of Gastonia - Service Center

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September 01, 2016

Service call for problem Service call went smooth and everyone was courteous and helpful. I was kept informed of every part of the process and was very satisfied. I would defi More

by Rick
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Cresswell
August 31, 2016

Quick and painless trip to the service department This morning's visit was a quick in and out for my 5,000 mile service on my Highlander. Many thanks for a pleasant experience. More

by Katie5050
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Shepard, Bryan Barcon
Aug 31, 2016 -

Toyota of Gastonia responded

You are very welcome, Katie, and thank you for your kind review! We look forward to seeing you again for all your Highlander's routine maintenance!

August 29, 2016

Excellent customer service We have been customers for over 10 years at Toyota of Gastonia. The service department provides excellent customer service. Their wonderful staff is k More

by Isa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Barcon
Aug 31, 2016 -

Toyota of Gastonia responded

Thank you for you kind review and over decade of loyal business! We look forward to seeing you again for all your future automotive needs!

August 27, 2016

Quick and efficient Started my 2015 FRS in the morning to find a check engine light. I called and dropped my car off around 8:30, and Bryan called me at 11:30 saying the More

by Fruitstripes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Barcon
Aug 29, 2016 -

Toyota of Gastonia responded

You are very welcome, and thank you for your kind review! We look forward to seeing you again for all your FR-S's future maintenance needs!

August 27, 2016

Service visit Brian is my service advisor. I do not have enough good things to say about Brian. He is the epitome of excellent service; he is courteous, knowled More

by Hill2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian in service.
Aug 29, 2016 -

Toyota of Gastonia responded

Thank you! We are glad you enjoyed your experience with Brian and we hope to see you again soon!

August 26, 2016

Car Maintenance I took my car to Toyota of Gastonia for it's first maintenance. The staff were very knowledgable and got me in and out. I worked with Clay Pickert and More

by DOC1026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay Pickert
Aug 26, 2016 -

Toyota of Gastonia responded

You are very welcome, and thank you for your kind review! We are glad to hear you enjoyed your recent experience with Clay, and we hope to see you again soon!

August 26, 2016

Great Service The person that helped, Hugo Esparragoza, Was Very helpful and attentive. He was also very knowledgable about what I wanted done to my car. Hugo More

by Greeneyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Esparragoza
Aug 26, 2016 -

Toyota of Gastonia responded

Thank you for your review! We are happy to hear you enjoyed your service experience with Hugo, and we look forward to seeing you again!

August 25, 2016

Excellent Service As always my salesman Tracey is always on point.. I came in for my 40k maintenance and of course somehow he knew I was in the building.. He made sure More

by Candy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Surratt
Aug 26, 2016 -

Toyota of Gastonia responded

You are very welcome, Candace, and thank you so much for your kind review! We are glad to hear you continue to enjoy every interaction with Tracey, and we look forward to seeing you again for all your future automotive needs!

August 24, 2016

Excellent Service Tracy Surratt is a great salesman and try to find you the best deals.A very patience and friendly guy.I would recommend him as a customer person. More

by panthers#1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tracey Surratt
Aug 24, 2016 -

Toyota of Gastonia responded

Thank you for your kind review and recommendation! We hope you pleasant experience with Tracy brings you back to us for all your future automotive needs!

August 24, 2016

flat tire Excellent met all my expectations very fast and thorough! Had be back on the road in no time and was very accommodating. I would definitely recommen More

by Dsp1975
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clay
Aug 24, 2016 -

Toyota of Gastonia responded

Thank you for your kind review and recommendation! We are glad you enjoyed your service experience and look forward to seeing you again!

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