447 Reviews of Toyota of Gastonia - Service Center
Service call for problem Service call went smooth and everyone was courteous and helpful. I was kept informed of every part of the process and was very satisfied. I would defi Service call went smooth and everyone was courteous and helpful. I was kept informed of every part of the process and was very satisfied. I would definitely recommend this service department. More
Quick and painless trip to the service department This morning's visit was a quick in and out for my 5,000 mile service on my Highlander. Many thanks for a pleasant experience. This morning's visit was a quick in and out for my 5,000 mile service on my Highlander. Many thanks for a pleasant experience. More
Excellent customer service We have been customers for over 10 years at Toyota of Gastonia. The service department provides excellent customer service. Their wonderful staff is k We have been customers for over 10 years at Toyota of Gastonia. The service department provides excellent customer service. Their wonderful staff is knowledgeable and trustworthy. Special thanks to B. Barcon for taking care of our cars needs. More
Quick and efficient Started my 2015 FRS in the morning to find a check engine light. I called and dropped my car off around 8:30, and Bryan called me at 11:30 saying the Started my 2015 FRS in the morning to find a check engine light. I called and dropped my car off around 8:30, and Bryan called me at 11:30 saying the car was finished and it was nothing major. I was prepared to leave it all day since I was a walk in. Very impressed with the way walk-ins are treated with the same level of importance as appointments. Thanks guys! More
Service visit Brian is my service advisor. I do not have enough good things to say about Brian. He is the epitome of excellent service; he is courteous, knowled Brian is my service advisor. I do not have enough good things to say about Brian. He is the epitome of excellent service; he is courteous, knowledgable and thorough. More
Car Maintenance I took my car to Toyota of Gastonia for it's first maintenance. The staff were very knowledgable and got me in and out. I worked with Clay Pickert and I took my car to Toyota of Gastonia for it's first maintenance. The staff were very knowledgable and got me in and out. I worked with Clay Pickert and he explained everything that would be done to my car. I will be taking my car here and asking for him every time. Thanks Toyota of Gastonia! More
Great Service The person that helped, Hugo Esparragoza, Was Very helpful and attentive. He was also very knowledgable about what I wanted done to my car. Hugo The person that helped, Hugo Esparragoza, Was Very helpful and attentive. He was also very knowledgable about what I wanted done to my car. Hugo was a pleasure to work with. More
Excellent Service As always my salesman Tracey is always on point.. I came in for my 40k maintenance and of course somehow he knew I was in the building.. He made sure As always my salesman Tracey is always on point.. I came in for my 40k maintenance and of course somehow he knew I was in the building.. He made sure I had my coffee and bottle of water. Even though I was there for other services I do have to say he goes over and above to make sure I am taken care of. You guys have a wonderful sales person in Tracey and there should be more just like him. Thanks Candace Holland Dunlap More
Excellent Service Tracy Surratt is a great salesman and try to find you the best deals.A very patience and friendly guy.I would recommend him as a customer person. Tracy Surratt is a great salesman and try to find you the best deals.A very patience and friendly guy.I would recommend him as a customer person. More
flat tire Excellent met all my expectations very fast and thorough! Had be back on the road in no time and was very accommodating. I would definitely recommen Excellent met all my expectations very fast and thorough! Had be back on the road in no time and was very accommodating. I would definitely recommend this dealership and its service department More