Toyota of Gastonia - Service Center

My visits at Toyota of Gastonia are always favorable as I am always satisfied with the service. However, during this visit I was a little taken a back after hearing that I must have certain maintenance servi am always satisfied with the service. However, during this visit I was a little taken a back after hearing that I must have certain maintenance services completed there in order to continue be eligible for the tires for life program. This was only after I refused to have the recommended very expensive repairs done. I did plan to have some of the least expensive repairs done there but not today. I purchased my vehicle in 2005 and I always get my oil changed there as well as other services. This was not a stipulation when I purchased my vehicle and I do not feel that after 15 years it should be now. The fact of the matter is I simply cannot afford major maintenance repairs at Toyota. I am very, very, disappointed. More

Excellent and quick service! I get all my Toyota service performed at this dealership. They are very personable and provide quick and excellent service. I would recommend to oth I get all my Toyota service performed at this dealership. They are very personable and provide quick and excellent service. I would recommend to others! More

Good service Work was performed to my expectation and was completed in the time the advisor promised. Service advisors were friendly and helpful. Purchased my truc Work was performed to my expectation and was completed in the time the advisor promised. Service advisors were friendly and helpful. Purchased my truck here and have all work needed performed here. More

Service was provided promptly - as soon as I arrived for my appointment. No extended wait for it to be completed, and I was kept informed of issues throughout the service process. Scott Bridgeman was very c my appointment. No extended wait for it to be completed, and I was kept informed of issues throughout the service process. Scott Bridgeman was very courteous and his explanation of what was needed was very clear. More

Went in for 85,000 mild checkup and potential brake service. Was advised that brakes were good but 2 tires needed replacement. quickly replace all 4 tires and had me in the way in much less time than service. Was advised that brakes were good but 2 tires needed replacement. quickly replace all 4 tires and had me in the way in much less time than anticipated. Waiting area was well-configured for adequate social distancing. More

Service Jim was a very friendly person to work with and advised me what I needed now and what could wait until my next check up Jim was a very friendly person to work with and advised me what I needed now and what could wait until my next check up More

Superb Service!! The service department is excellent! They listen to my concerns and make certain my car is road-ready before leaving. Thank you to all the service dep The service department is excellent! They listen to my concerns and make certain my car is road-ready before leaving. Thank you to all the service department representatives at Toyota of Gastonia! You're the BEST!! A special thanks to Bryan Barcon, Scott Bridgeman, and Michael Cavallo--you're always there for me! More

My experience was great. No waiting. Waiting area was clean and cleaned while I was there. Quick service. All questions were answered to my satisfaction. clean and cleaned while I was there. Quick service. All questions were answered to my satisfaction. More

I called make an appointment and was told to come on in and the service would be done asap. The work was completed in no time at all. Everyone friendly. and the service would be done asap. The work was completed in no time at all. Everyone friendly. More

Recall mainrenance Good customer service. Brought car for a recall repair. I was told it would take about an hour and a half. It was ready to go as promised. Good customer service. Brought car for a recall repair. I was told it would take about an hour and a half. It was ready to go as promised. More