Toyota of Gastonia - Service Center

Service always prompt & well done. Service techs usually can explain what needs to be done and why. Always keep up on what needs to be accomplished at service times. Areas always clean. can explain what needs to be done and why. Always keep up on what needs to be accomplished at service times. Areas always clean. More

Been a while since entering the dealership because of the covid. The remodel of the facility looks nice. Friendly and helpful service and parts dept. employees! covid. The remodel of the facility looks nice. Friendly and helpful service and parts dept. employees! More

Excellent Service All of my questions regarding the planned work were answered and the work was completed in the time committed. All personnel were efficient and courte All of my questions regarding the planned work were answered and the work was completed in the time committed. All personnel were efficient and courteous. More

great service and nice people provided my needs all i have to say about the subject will come back again when needed for service in the future 23 24 25 provided my needs all i have to say about the subject will come back again when needed for service in the future 23 24 25 More

I have been a customer of the service department at Toyota Gastonia for many years. They never disappoint me and they are always courteous. I like the new service area and the way they are social dis Toyota Gastonia for many years. They never disappoint me and they are always courteous. I like the new service area and the way they are social distancing and being safe for customers. More

friendly and helpful staff I have been a customer of Toyota of Gastonia ever since moving here from Charlotte in January of 2006. The staff is great and far exceeds what you fi I have been a customer of Toyota of Gastonia ever since moving here from Charlotte in January of 2006. The staff is great and far exceeds what you find in Charlotte. Another reason I'm glad I moved here from Charlotte. More

Kim Godfrey is great, she exceeded my expectation after a bad experience here. Her genuine care and concern about the client is very commemorable. She is a shining example of what customer service is. I real bad experience here. Her genuine care and concern about the client is very commemorable. She is a shining example of what customer service is. I really appreciate her introducing herself and making sure my experience was a good one after having previous communication with her. I was also very appreciative that I was seen very quickly as a walk in with no hassle due to a nail in my tire. More

excellent scott came to my home to pick up my vehicle to have it serviced because I could not get it to the dealership. scott kept me updated on the service, t scott came to my home to pick up my vehicle to have it serviced because I could not get it to the dealership. scott kept me updated on the service, told me of other services I needed to have done at my discretion. I had all selected services completed, and scott brought my vehicle back to my home. no better customer service have I ever received then this one by scott. More

Jim and his crew provided excellent service. Service was provided with friendliness and concern for customer needs. The service lounge was comfortable and cool for customers to relax and enjoy while waiting provided with friendliness and concern for customer needs. The service lounge was comfortable and cool for customers to relax and enjoy while waiting for service completion. I will return to Gastonia Toyota. More

Always top notch, friendly, and courteous customer care! The absolute best place to have your vehicle serviced. They should give customer service lessons to other companies because they are great! The absolute best place to have your vehicle serviced. They should give customer service lessons to other companies because they are great! More