Toyota of Gastonia - Service Center

Great service Fast service, polite service personnel, always keep me up to date on what is going on and what the cost will be. Always happy with the service personn Fast service, polite service personnel, always keep me up to date on what is going on and what the cost will be. Always happy with the service personnel. More

service persons were very helpful even with problemssI had I have been very happy with all my experiences with your dealership.It started from the time I bought my car when the salesman and sales manager did s I have been very happy with all my experiences with your dealership.It started from the time I bought my car when the salesman and sales manager did so much to help me get a good deal for me. It went on tto the great service dept who only do what I need and let me know if there is a problem and even to the to the repair dept that fixed my car when it got run into.People seem to be honest with me and keep pricing where it should be.I have a son who is a general manager of a dealership in another state so he would tell me if you were trying to take advantage of a person.Thank you for all your help and kindness. More

Jim did great. Tires are really a bit expensive. I will probably not buy another Sienna again because of the cost and short life of the run flat tires. probably not buy another Sienna again because of the cost and short life of the run flat tires. More

They are friendly and thorough. I have been having my car serviced at Toyota of Gastonia for 4 years. I was disappointed to see a high turnover however I’m happy. Great job everyone. Thank you. serviced at Toyota of Gastonia for 4 years. I was disappointed to see a high turnover however I’m happy. Great job everyone. Thank you. More

Mr. Jess Legion is very professional and an access to your company!!!! But, your sales department is terrible. I will never purchase another vehicle from your dealership! your company!!!! But, your sales department is terrible. I will never purchase another vehicle from your dealership! More

Vehicle Service Overall reliable service. Wait times are a little longer than I anticipate with a scheduled appointment. Pleased with the ease of making an appointmen Overall reliable service. Wait times are a little longer than I anticipate with a scheduled appointment. Pleased with the ease of making an appointment though. More

Good Service The waiting room was massive and the floors were clean. The reps were pleasant and worked with me to get the car serviced in a good fashion. The waiting room was massive and the floors were clean. The reps were pleasant and worked with me to get the car serviced in a good fashion. More

Quick and Friendly They were very helpful and fast. The texting update was a great feature as well. Upon leaving I got a set message that I could ask questions and recei They were very helpful and fast. The texting update was a great feature as well. Upon leaving I got a set message that I could ask questions and receive updates from. Scott was very prompt and friendly. More

A/C problem Appreciated that they reduced my payment by not charging me for labor as this was my 2nd trip to correct the problem. Scott is always helpful & profes Appreciated that they reduced my payment by not charging me for labor as this was my 2nd trip to correct the problem. Scott is always helpful & professional. More

Kim and Scott are great to work with. As usual, our service at Toyota of Gastonia was outstanding. Kim Godfrey, the service manager, and Scott Bridgeman, an assistant service manager, are As usual, our service at Toyota of Gastonia was outstanding. Kim Godfrey, the service manager, and Scott Bridgeman, an assistant service manager, are very good representatives of this dealership. More