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Toyota of Gastonia - Service Center

Gastonia, NC

4.7
449 Reviews

449 Reviews of Toyota of Gastonia - Service Center

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February 02, 2021

They did a fantastic job. The wait wasn’t long and customer service was great. They were a lot cheaper than the Lexus dealership. I will definitely be back. More

by Lisa.huskins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan lopes
February 01, 2021

I had a great experience as always! Kim over the service department is the best and so welcoming and pleasant to deal with. Thank you More

by mgriffith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Godfrey and Michael
January 26, 2021

They were very courteous and The salesman that approached me knew my name from the scheduled appointment. They were prompted and were able to meet my need. More

by Cynthia smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Department manager
January 26, 2021

Great service. I've been a customer for a long time. They were very friendly and let me know exactly what was going on with my car & what it needed & how much it was gonna cost. More

by cnallison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Blalock
January 19, 2021

Great service! Been Toyota of Gastonia customer since 1996! Tacoma headlight replacement total was a little expensive at $508.29! But at lease I don't have Covid 19! More

by seemesoon2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Driver
January 16, 2021

Pleasant greeting by Cindy Goydich. Thorough explanation of the work done on my car and what I might expect if the parking brake issue was not solved. I worked with none of the people listed below. More

by hartfour
Recommend Dealer
Yes
Employees Worked With
Cindy Goydich
January 16, 2021

I've been a customer for over 20 years, Jimisha and Kim are very attentive to the customer. Quality of service has been spot on. More

by jstoudt01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimisha, Kim
January 13, 2021

Good service, very considerate employees. Even though my problem was not fixed. The process was started. I would not hesitate to use Toyota of Gastonia again! More

by blpetzold
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Chrystal
January 10, 2021

They were very friendly and let me know exactly what was going on with my car & what it needed & how much it was gonna cost,I take my car there when it needs any kind of sevice,& I know work on my vehicle i More

by Chrome
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Linton
December 31, 2020

Went for oil change and tire rotation. Was very pleased with the service! Was very happy with the help Justin Okraska gave use in locating a part we needed for my car! More

by carbec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Brumbaugh, Justin Okraska, Marlon Acosta
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