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Toyota of Gastonia - Service Center

Gastonia, NC

4.7
449 Reviews

449 Reviews of Toyota of Gastonia - Service Center

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March 03, 2021

I chose Toyota of Gastonia because I have been a long time Toyota owner. Toyota of Gastonia has always provided excellent service. Everyone I have worked with has been thorough, kind, and courteous. More

by mkrenzer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim (don't know last name)
February 26, 2021

Extremely nice and wait time was at a minimum. Service department was very friendly. I’m also glad that you are still servicing coffee. Great job! More

by anitajbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bridgeman
February 18, 2021

Great service, timely communications, fair prices, and great at customer relations. I was kept aware of all aspects of my service and pick time available. More

by Mcda1026
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Driver
February 17, 2021

I think the service took a little longer for oil change and battery replacement. But taking for other consideration on other diagnosis may be ok.. More

by rsingh14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Driver
February 16, 2021

Dan did a great job. Listened to my problem and got me in and out in no time. Did a great job explaining the cost of the new battery. Thanks Dan. More

by wurknhuntr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Driver
February 10, 2021

Very friendly staff and quick service. Cindy was very friendly when checking me in and vehicle was ready in the time promised. Lobby area was clean and free coffee appreciated More

by rondajf66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy
February 09, 2021

Great experience. They were all very friendly, and helpful and worked w/Mike Cavallo who was very knowledgeable and helpful. Would recommend Toyota of Gastonia to anyone. I do wish the dealership ha More

by slovak_ursula
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
worked with Michael Cavallo today
February 09, 2021

I had a good experience as usual. The staff is great and always very informative. Keep up the work. Dealership needs to get a car wash. More

by timski50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Linton
February 04, 2021

I'm impressed with the service and staff at Toyota of Gastonia. The pleasant attitude and positive staff make it a joy to have my cars serviced there. More

by rlarkin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Barcon, Scott Bridgeman
February 03, 2021

Great service department. No complaints. We really like our 4-runner. We would recommend this dealership to anyone. We love the warranty and not having to pay for the service. Not sure who waited on More

by debbieharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Troutman
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