Toyota of Gastonia - Service Center

So, I took my Camry to Toyota of Gastonia. I wanted a tire 🛞 rotation, oil change 🛢️ and state inspection. The assistant service manager came and told me that the timing belt gasket needed t I wanted a tire 🛞 rotation, oil change 🛢️ and state inspection. The assistant service manager came and told me that the timing belt gasket needed to be replaced at a cost 😕 of $2400.00 because it was leaking. He said it would be covered under warranty but they couldn't find my service records for oil change the past three years. He pulled all my records and I asked what was my mileage at the last oil change. We discovered that I have driven the car 4000 miles in the past three years. Toyota recommends an oil change every 5000 miles OR ONCE A YEAR. He said my warranty was voided because I failed to get the oil changed once a year. He said he would submit the claim 🛄 and see what they decided. I am still waiting for an answer. When I got ready to leave I asked the same person how bad it was leaking. He said it's not leaking yet. There is dust around the gasket. I couldn't believe my ears👂. They tried the whoodooo on me. More

Staffs are nice. .they serviced my car with care..the service was quick which i really liked.👍 .they serviced my car with care..the service was quick which i really liked.👍 More

Great service at this dealer. CD stuck in OEM dash player .Joshua Huffman communicated well. CD stuck in OEM dash player .Joshua Huffman communicated well. More

Great service at this dealer. CD stuck in OEM dash player .Joshua Huffman communicated well. CD stuck in OEM dash player .Joshua Huffman communicated well. More

Service Advisor Montreko Gaddy was so honest in advising me that since I do the normal repairs on my 2002 Toyota Camry LE 4cy that he thought my Throttle Body needed to be cleaned. I am so impressed that he me that since I do the normal repairs on my 2002 Toyota Camry LE 4cy that he thought my Throttle Body needed to be cleaned. I am so impressed that he is so honest and helpful. I was dreading getting ripped off. Instead I was given helpful advice! What a relief to find an honest employee and dealership! I have confidence in coming back again for service! Thank you! More

Toyota of Gastonia is very efficient, and has excellent customer service. I’ve bought 3 vehicles from them and have always been happy with them. customer service. I’ve bought 3 vehicles from them and have always been happy with them. More

Never take your vehicles for service and even buy from them, they just do not do a great job there. them, they just do not do a great job there. More

I had a very good experience. I look forward to continuing taking my SUV to Toyota of Gastonia for the best service. I look forward to continuing taking my SUV to Toyota of Gastonia for the best service. More

I was able to sign in online, knew what the bill was beforehand, and was in and out quickly. beforehand, and was in and out quickly. More

Service Dept was fantastic! Michael C was a pleasure to deal with. Fast service and great communication. I highly recommend this team of professionals. Michael C was a pleasure to deal with. Fast service and great communication. I highly recommend this team of professionals. More