Toyota of Gastonia

"Great experience! No haggling necessary!" Found a car I wanted online. I contacted them and got a response quickly. The price they listed was legit, so I went there and got a great deal! There Found a car I wanted online. I contacted them and got a response quickly. The price they listed was legit, so I went there and got a great deal! There was no haggling and no "B.S." like most dealers. Topher was really friendly and not intimidating at all, which was very refreshing! I had a great experience and I love my new Corolla! More

Good Sales Rep, dealer advertising on Ebay is deceptive Found a car on Ebay with pricing. I contacted the dealer and discussed the car features and confirmed they would honor the advertised pricing and al Found a car on Ebay with pricing. I contacted the dealer and discussed the car features and confirmed they would honor the advertised pricing and all was good. About 1 week later once I made an appointment to go see the car in person (4 hour drive) and asked for confirmation paperwork for the "out the door" price. The price went up by several hundred dollars due to dealer documentation fees...... I was quite disappointed that the price on Ebay was not the price. I expected to pay sales tax and tag fees but hundred of dollars in dealer prep fees was not an accurate reflection of the pricing shown on Ebay. I would expect the Ebay advertisement price to say"additional fees will apply" or some other type notification. I think the sales person was caught off guard in this entire transaction. He did his best to recover from a bad position that he was put into by poor\sloppy advertising (or possibly deceptive) advertising practices of his employer. More

Wonderful Experience! I wrote a review for this before, but I don't know why it didn't show up. I was in on April 13, 2015, and was greeted by Hugo. He was very nice... No I wrote a review for this before, but I don't know why it didn't show up. I was in on April 13, 2015, and was greeted by Hugo. He was very nice... No pressure, just a very great experience. Hugo was very helpful and made my car buying experience the best ever. I left there very pleased with my new 2015 Corolla LE... and am still loving it today! Thank you Hugo, and Toyota for a very pleasant car buying experience. More

Excellent customer experience Rick Shepard was outstanding. I had not purchased a new car in 12 years and Rick provided patient and thorough explanations of the amazing changes th Rick Shepard was outstanding. I had not purchased a new car in 12 years and Rick provided patient and thorough explanations of the amazing changes that have occurred in cars over that period of time. He tailored his message to "meet me where I was" in terms of knowlege and understanding. The ability to provide this level of customer service is a gift. He is a valued member of your great team. More

Long ride, but worth it! We have been looking for an older Avalon with decent mileage & have just missed a few great cars by hours. Topher knew this and had the car detailed w We have been looking for an older Avalon with decent mileage & have just missed a few great cars by hours. Topher knew this and had the car detailed while we made the trip from Greenville, SC. I appreciate that Topher was willing to stay late to get this done! More

Fantastic car buying experience After researching dealers online we decided to go to Toyota of Gastonia to look for a Corolla. We were greeted immediately by Tracey Surratt. He was After researching dealers online we decided to go to Toyota of Gastonia to look for a Corolla. We were greeted immediately by Tracey Surratt. He was very personable and when we told him what we were looking for, he immediately showed us options and answered all of our questions. In a short time, the deal and financing that they presented on the exact car that we wanted was amazing. We know they were actually looking out for our best interest not the most money they can make on a sale. The entire experience from choosing a car, negotiating the price, and financing was fantastic. This was the best car buying experience we have ever had. More

Great first time car buying experience!!! Ash, Nick and Kelly were great!!! Everyone was very knowledgeable and they went out of their way to make it the best first time car buying experience Ash, Nick and Kelly were great!!! Everyone was very knowledgeable and they went out of their way to make it the best first time car buying experience. More

Relaxed buying experience Very relaxed atmosphere for buying a vehicle. Website is very informative and user friendly. Tofer Jackson, our product specialist, was very knowledge Very relaxed atmosphere for buying a vehicle. Website is very informative and user friendly. Tofer Jackson, our product specialist, was very knowledgeable and friendly. Negotiations for price was straightforward and reasonable without "games ". Entire experience was certainly one of our best. We highly recommend this dealership for purchasing a new or used vehicle. We will be back. More

Topher Jackson is wonderful Very helpful and patient. Went to just look at trading my vehicle and got a really good deal. He worked tirelessly to help me get a payment i could a Very helpful and patient. Went to just look at trading my vehicle and got a really good deal. He worked tirelessly to help me get a payment i could afford and i car i loved. More

Great Dealer Michael Urig, at Toyota Of Gastoinia is a great man to deal with. He is very pleasant to work with while trying to buy a car and has a positive attitu Michael Urig, at Toyota Of Gastoinia is a great man to deal with. He is very pleasant to work with while trying to buy a car and has a positive attitude. Michael help me get into a 2015 Toyota corolla that only had 17 miles on it when I test drove it and he cut my interest rate from 20% to 8% after trading in my 2010 Toyota Camry. I highly recommend him and Toyota Of Gastonia. Unlike the times I have dealt with Keith Hawthorn I didn't get the run around, spend all day on the lot and still walk away empty handed. I will be doing business here the next time I get a new car. Thanks Micheal Urig for the best car buying experience ever! More