Toyota of Gastonia

Excellent customer service Toyota of Gastonia gave us excellent service on our purchase of a Corolla LE Eco. Our sales consultant, Melissa Holland, was the best we have ever had Toyota of Gastonia gave us excellent service on our purchase of a Corolla LE Eco. Our sales consultant, Melissa Holland, was the best we have ever had. Not pushy and all, but very responsive to our every question and concern. We did all of our shopping on line and on the phone this time.Toyota of Gastonia was one of four dealers that we dealt with on this purchase. Our local Toyota dealer didn't seem interested in our business. The other three dealers, all an hour and a half away from our home in Boone, said they had the car that we wanted. As it turned out all the others were lying, but Gastonia really did have it and Melissa told us the truth at every turn. My wife wanted black seat covers, which apparently is rare in this model, but that is one of the disadvantages of shopping on-line. Some said they had what we wanted, but didn't. Others said they didn't have it but could get it from another dealer or order it direct from Toyota (6 weeks). We had to take a break in our shopping and negotiations for a family emergency. Melissa wished us well and said she would be waiting when we got back. As soon as we got back in town, we got in touch with all 3 dealers - but Melissa at Gastonia was the only one who told us the truth - and answered all our questions. One other dealer tried everything they could to just get us to come down and get locked a little jail cell/sales room. Another had 5 different sales people try to work with us but none of the 5 answered our phone calls, texts, or emails. When we pretty much made our decision on Toyota of Gastonia, we started stepping up our communication with Melissa. When it got down to the wire, Melissa responded to our questions by email, text, and phone calls. I counted and in one 3 hour period Melissa responded with 11 texts, 3 emails, and 2 phone calls. When we finally made our decision - after about 3 weeks - we still had never even seen the car in person, but were pleased to learn that everything Melissa told us was indeed true. We love the car and we loved the experience. Thank you, Toyota of Gastonia and thank you Melissa Holland! More

Ease of purchase Rick Shepard made this car buying very easy and stress free. No pressure to buy, just there to help with all the different options available on the d Rick Shepard made this car buying very easy and stress free. No pressure to buy, just there to help with all the different options available on the different Camry models. Very honest and straight forward. Would highly recommend Rick, thanks again. Kenny Smith More

Great work, great people. Needed significant work on my Toyota Corolla, They explained all to me and were very professional in every way. Completed the work and I'm totally s Needed significant work on my Toyota Corolla, They explained all to me and were very professional in every way. Completed the work and I'm totally satisfied. I should be able to keep this car for many years, even though it's a 2008, thanks to the great service from this dealer. More

Wonderful service It was almost worth that tree falling right in front of my car to be able to meet the nice folks at Toyota of Gastonia. Without exception, everyone I It was almost worth that tree falling right in front of my car to be able to meet the nice folks at Toyota of Gastonia. Without exception, everyone I met was wonderful. Ashley (in the collision center) was a joy. She made the pain of my "crunched car" a lot less. Now to the workmanship. IMPECABLE! My car, a 2008 Scion XB, looks beautiful and it was spotless when I picked it up. I love my car, "Ethel", and with only 55,000 miles, I plan to have her many more years. Everyone should go to Toyota of Gastonia for anything related to a car. More

My new car Great staff and great cars love my camry. It is awesome how much money I save during the week on gas so go visit toyota of Gastonia and get a new car. Great staff and great cars love my camry. It is awesome how much money I save during the week on gas so go visit toyota of Gastonia and get a new car... More

Great Experience I would recommend anyone looking to Buy or Lease a New Vehicle from Toyota of Gastonia . I purchased a 2016 Toyota Corolla back in 2015, and Went Back I would recommend anyone looking to Buy or Lease a New Vehicle from Toyota of Gastonia . I purchased a 2016 Toyota Corolla back in 2015, and Went Back a day ago and Got a RAV4 LE . And both Times I Had the Same Salesman . Thanks again Larry for all your Help , I really love my new RAV4 Thanks Again Tonya Branham More

Outstanding service A very pleasurable expierence. Helped me through every step of the car buying process. Salesman were not pushy and was very informative. Also the fina A very pleasurable expierence. Helped me through every step of the car buying process. Salesman were not pushy and was very informative. Also the finance department was a huge help explaining everything to me. More

Larry Anderson at Toyota of Gastonia Larry Anderson did an awesome job working with us to select the right vehicle for the right price. We will use Toyota of Gastonia and Larry Anderson f Larry Anderson did an awesome job working with us to select the right vehicle for the right price. We will use Toyota of Gastonia and Larry Anderson for our next vehicle purchase. This is our 5 th Toyota purchase. Thanks. More

Just great service provided by Bryon Barcon and Toyota of Ga Great service from Bryan Barcon as usual. I now drive from Garden City SC because I trust this service dept. Bryan has always been friendly and honest Great service from Bryan Barcon as usual. I now drive from Garden City SC because I trust this service dept. Bryan has always been friendly and honest and that is what I expect as a customer More