Toyota of Gastonia

The Best Highlander Ever I just bought a use Highlander EXL and was pleased with the process. Helen Scott, my salesperson, was knowledgeable and patient with us got us a good I just bought a use Highlander EXL and was pleased with the process. Helen Scott, my salesperson, was knowledgeable and patient with us got us a good price on our trade-ins . Would definitely seek her out again, great location to buy a car. Great experience. More

Great sales department thanks Nicholas Blackburn for your help. We are pleased with our purchase. All of our concerns were addressed and resolved. Thanks again Nicholas. help. We are pleased with our purchase. All of our concerns were addressed and resolved. Thanks again Nicholas. More

Plesant Experience I recently purchased a used Ram truck from this dealership. In my 65 years or purchasing @ 20 vehicles, I can say that this was one of my best experie I recently purchased a used Ram truck from this dealership. In my 65 years or purchasing @ 20 vehicles, I can say that this was one of my best experiences. My Salesman Chris Hughes was very friendly and understood my concerns. We were able to quickly negotiate a very fair deal. I was given a fair appraisal for my trade-in vehicle and the price was right for my new vehicle. The Finance Officer (Chris) was also very friendly and wasn't pushy towards the purchasing of extended warranties, etc. Chris was able to complete of what I thought was a half ton of paperwork in no time. The total time for me to test drive, work out a deal and complete the transaction was less than 3 hours. I highly recommend that you consider this dealership for your next purchase. More

Horrible service department. Stay far away from this dealership. The service director is disrespectful and singlehandedly assures I will never purchase another vehicle from them. Once they have your bus dealership. The service director is disrespectful and singlehandedly assures I will never purchase another vehicle from them. Once they have your business they could careless about you as a customer. Steer clear of this dealership. More

Beware of the Finance Dept!! If you are getting the "Dent Shield Protection" (Gardner) will tell you Paint Chips are covered under the warranty. IT IS NOT!!!! Also, make sure you If you are getting the "Dent Shield Protection" (Gardner) will tell you Paint Chips are covered under the warranty. IT IS NOT!!!! Also, make sure you read the contact for the Dent Shield because he won't give you the whole contract just the first page. He is a smooth talker... More

Awesome experience Robert Jackson and Kelly Brown were great with us. Buying a car is usually painful but this was a great experience NC it felt like we were hanging ou Robert Jackson and Kelly Brown were great with us. Buying a car is usually painful but this was a great experience NC it felt like we were hanging out with friends instead. More

Excellent transaction! I purchased a 2015 Chevy Equinox and the experience was excellent overall. I am very pleased with the price and service. I was especially impressed I purchased a 2015 Chevy Equinox and the experience was excellent overall. I am very pleased with the price and service. I was especially impressed with the professional and quality service of my sales representative, Latreice Powell. Thanks for all your help Latreice! More

Tacoma purchase I test drove a used Tacoma with Mike Urig and he was very easy to work with and answered all questions I had. I came in the next day to see about trad I test drove a used Tacoma with Mike Urig and he was very easy to work with and answered all questions I had. I came in the next day to see about trading my car in for the Tacoma and he even came in on his day off to meet me to complete all the paperwork with Corey, who was also very helpful and polite. Fast and easy to deal with, I didn’t have to spend all day negotiating and felt like I got a really good deal. Thanks for the great truck! More

service Took car for service noticed windshield was cracked on my drive from there went back got told that tech noticed it but it wasn't marked on my sheet no Took car for service noticed windshield was cracked on my drive from there went back got told that tech noticed it but it wasn't marked on my sheet nor did they call me back to let me know. Went back service manager looked at it then leaned on it which made it crack further. He said no when I asked to see video from car being in shop. More

Great Service Friendly Staff We just bought a new Corolla today after driving my old one for 15 years. Rich was our salesman. He was very honest and patient and answered all of my We just bought a new Corolla today after driving my old one for 15 years. Rich was our salesman. He was very honest and patient and answered all of my questions concisely. I am very happy with my rate and Rick did a great job explaining the features. Would recommend this dealership to anyone looking for a new Toyota. More