Toyota of Gastonia

Excellent Sales Specialist - Mr. Rick Shepard! Mr. Rick Shepard is the excellent sales specialist. I have a good relationship with him for 2 years and purchased 2 x RAV4, 2 x Highlander, 2 x Corol Mr. Rick Shepard is the excellent sales specialist. I have a good relationship with him for 2 years and purchased 2 x RAV4, 2 x Highlander, 2 x Corolla, 1 x C-HR and 1 x Sienna. Total 8 cars from him. Mr. Shepard is very customer-oriented person and makes a lot of efforts to meet customer's request. I trust Mr. Shepard and am always comfortable to share time with him. Thank you, Rick!! More

Service was provided promptly - as soon as I arrived for my appointment. No extended wait for it to be completed, and I was kept informed of issues throughout the service process. Scott Bridgeman was very c my appointment. No extended wait for it to be completed, and I was kept informed of issues throughout the service process. Scott Bridgeman was very courteous and his explanation of what was needed was very clear. More

Went in for 85,000 mild checkup and potential brake service. Was advised that brakes were good but 2 tires needed replacement. quickly replace all 4 tires and had me in the way in much less time than service. Was advised that brakes were good but 2 tires needed replacement. quickly replace all 4 tires and had me in the way in much less time than anticipated. Waiting area was well-configured for adequate social distancing. More

Service Jim was a very friendly person to work with and advised me what I needed now and what could wait until my next check up Jim was a very friendly person to work with and advised me what I needed now and what could wait until my next check up More

Our sales person name was Jimmy. He did an outstanding job. I would definitely give him 5 stars. This is the fifth new car I have bought from Toyota of Gastonia and have been satisfied. job. I would definitely give him 5 stars. This is the fifth new car I have bought from Toyota of Gastonia and have been satisfied. More

Superb Service!! The service department is excellent! They listen to my concerns and make certain my car is road-ready before leaving. Thank you to all the service dep The service department is excellent! They listen to my concerns and make certain my car is road-ready before leaving. Thank you to all the service department representatives at Toyota of Gastonia! You're the BEST!! A special thanks to Bryan Barcon, Scott Bridgeman, and Michael Cavallo--you're always there for me! More

great! Everything went smooth! Walked up Beverly got the vin number to the car I showed her, brought it around. We drove it, then reached an agreement. It wa Everything went smooth! Walked up Beverly got the vin number to the car I showed her, brought it around. We drove it, then reached an agreement. It was a great experience. Would recommend Toyota of Gastonia to anyone looking to buy a new car! More

I called make an appointment and was told to come on in and the service would be done asap. The work was completed in no time at all. Everyone friendly. and the service would be done asap. The work was completed in no time at all. Everyone friendly. More

Recall mainrenance Good customer service. Brought car for a recall repair. I was told it would take about an hour and a half. It was ready to go as promised. Good customer service. Brought car for a recall repair. I was told it would take about an hour and a half. It was ready to go as promised. More

My experience was great. No waiting. Waiting area was clean and cleaned while I was there. Quick service. All questions were answered to my satisfaction. clean and cleaned while I was there. Quick service. All questions were answered to my satisfaction. More