Toyota of Gastonia

Oil/filter change 2014 Tundra Platinum Service was excellent. The staff was friendly and addressed my needs professionally. A great chemistry of teamwork! I highly recommend this dealership Service was excellent. The staff was friendly and addressed my needs professionally. A great chemistry of teamwork! I highly recommend this dealership for sales and service. More

90,000 mile service great experience, even with the dreaded social distancing, from check in to check out. Service technician was great and I really enjoyed the new serv great experience, even with the dreaded social distancing, from check in to check out. Service technician was great and I really enjoyed the new service of being able to message back and forth with him about any problems as I waited. Very pleased with the service and experience as a whole. I did have a 30% off mailer coupon in my back pocket that I forgot at checkout. It was totally my fault but would have been nice if they had asked or just included it on their own. More

Service department is very reliable and my car was ready when promised. Jimisha was very helpful and the price of the car repairs were affordable. Also, I love it the fact Toyota always sends coupons for when promised. Jimisha was very helpful and the price of the car repairs were affordable. Also, I love it the fact Toyota always sends coupons for future visits. More

I had a good experience with getting my vehicle serviced today. Michael was thorough in explaining needed maintenance items. I also had him check about a technical service bulletin for my car and he was abl today. Michael was thorough in explaining needed maintenance items. I also had him check about a technical service bulletin for my car and he was able to get that started for me also. More

Always friendly and prompt service. I am always satisfied with the friendliness of the employees. They inform you of additional work that is needed and how necessary it is for this visi I am always satisfied with the friendliness of the employees. They inform you of additional work that is needed and how necessary it is for this visit. More

Service wa great but forgot to reset vehicle settings however was told to drop by and they will take care of it quickly. As I live in kings mountain next time I am close will bring it in. however was told to drop by and they will take care of it quickly. As I live in kings mountain next time I am close will bring it in. More

4 oil change items 2. be done. The mileage was over. The sight was showing explain the overage of numbers. Oil-chg tr rotated fluids checked and topped. Done in a few days. sight was showing explain the overage of numbers. Oil-chg tr rotated fluids checked and topped. Done in a few days. More

My visits at Toyota of Gastonia are always favorable as I am always satisfied with the service. However, during this visit I was a little taken a back after hearing that I must have certain maintenance servi am always satisfied with the service. However, during this visit I was a little taken a back after hearing that I must have certain maintenance services completed there in order to continue be eligible for the tires for life program. This was only after I refused to have the recommended very expensive repairs done. I did plan to have some of the least expensive repairs done there but not today. I purchased my vehicle in 2005 and I always get my oil changed there as well as other services. This was not a stipulation when I purchased my vehicle and I do not feel that after 15 years it should be now. The fact of the matter is I simply cannot afford major maintenance repairs at Toyota. I am very, very, disappointed. More

Excellent and quick service! I get all my Toyota service performed at this dealership. They are very personable and provide quick and excellent service. I would recommend to oth I get all my Toyota service performed at this dealership. They are very personable and provide quick and excellent service. I would recommend to others! More

Great service ! I have been using this dealership since 2004, I have always had great service. You have goo associates in your service area and also in the sales de I have been using this dealership since 2004, I have always had great service. You have goo associates in your service area and also in the sales department.. Good service and a great atmosphere is what keeps me coming back. More