Toyota of Gastonia
Gastonia, NC
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My experience. Firs customer in Monday morning. Doors opened on time. Courteous greeting. Careful explanation of scheduled services. Waiting area nicely arranged to Firs customer in Monday morning. Doors opened on time. Courteous greeting. Careful explanation of scheduled services. Waiting area nicely arranged to provide proper spacing. New to me-beverage dispenser with several options- I enjoyed the hot tea. Jess came in and explained other services my car needed-well done- and provided estimate of time needed for the service. Service was completed on time. All around pleasant experience. I appreciated suggestion that annual inspection could be provided thereby avoiding another trip to get the inspection-nice. More
Just came in today for NC vehicle inspection! Very fast service, I was in and out fast! I also has a great cup of coffee, love the new coffee machine! service, I was in and out fast! I also has a great cup of coffee, love the new coffee machine! More
Always friendly service They always do a good job maintaining my car. Staff is always friendly and courteous. The text updates are a nice benefit. I was a little disappointed They always do a good job maintaining my car. Staff is always friendly and courteous. The text updates are a nice benefit. I was a little disappointed in my headlight restoration. Hardly lasted 6 months. But the young lady says she was going to check and see if this could be remedied. More
Service and NC inspection Staff always friendly and courteous. Keeps me updated with service status. Provides price estimate when necessary. Comfortable and spacious waiti Staff always friendly and courteous. Keeps me updated with service status. Provides price estimate when necessary. Comfortable and spacious waiting area. . Always able to answer any questions. More
Very professional and I think your wait time is very reasonable based on what you’re coming in for. Very very clean and welcoming environment. reasonable based on what you’re coming in for. Very very clean and welcoming environment. More
Fast and easy. Completed all items as requested/required. Friendly staff. Clean customer waiting area. Would recommend to all Happy birthda y to you, happy birthday to you. Friendly staff. Clean customer waiting area. Would recommend to all Happy birthda y to you, happy birthday to you. More
QUALITY OF SERVICE EXCELLENT. I have always experienced 100 % quality work every time I have had my Toyota serviced here. Never had to return for any problems. I do not trust any I have always experienced 100 % quality work every time I have had my Toyota serviced here. Never had to return for any problems. I do not trust any other service providers. More
Fast! Great customer service, friendly clean environment. I like the new service area, nice windows showing the shop area. The waiting area has been upgraded environment. I like the new service area, nice windows showing the shop area. The waiting area has been upgraded More
I trust the service team and know that they have my best interest in mind. They are always friendly and knowledgable about any question I have about my vehicles. interest in mind. They are always friendly and knowledgable about any question I have about my vehicles. More