Toyota of Gastonia

Always top notch, friendly, and courteous customer care! The absolute best place to have your vehicle serviced. They should give customer service lessons to other companies because they are great! The absolute best place to have your vehicle serviced. They should give customer service lessons to other companies because they are great! More

Excellent customer service. My entire experience was excellent. All staff were friendly and helpful. Kim Godfrey always goes above and beyond. Kim ordered me anew fob and it cam My entire experience was excellent. All staff were friendly and helpful. Kim Godfrey always goes above and beyond. Kim ordered me anew fob and it came in the very next day. I was contacted and explained the process to get my fob programmed. More

service and future purchase Will surely come to you when it's time to replace my current vehicle. All of your staff always takes great care of me for service and any questions Will surely come to you when it's time to replace my current vehicle. All of your staff always takes great care of me for service and any questions i have. More

Had to useThe Body Shop to repair my Rav4 Did stop by got a estimate they got with my insurance comp and then did make the repairs I need to have done on my Rav 4 , Was happy with there ser Did stop by got a estimate they got with my insurance comp and then did make the repairs I need to have done on my Rav 4 , Was happy with there service and was WELL DONE . More

Easy to work with, man of his word. Everything was done and ready as promised. They make my life a lot easier. I also like the remodel and ready as promised. They make my life a lot easier. I also like the remodel More

Excellent customer service as always!! Dan driver usually helps me as he did this time. I appreciate the honest service. I've been using Toyota of gastonia for many years! helps me as he did this time. I appreciate the honest service. I've been using Toyota of gastonia for many years! More

Knowledgeable staff & answered all my questions. Efficient & knowledgeable staff; I do miss popcorn machine though (do understand cannot have with COVID 19}; time for servicing was what I considered Efficient & knowledgeable staff; I do miss popcorn machine though (do understand cannot have with COVID 19}; time for servicing was what I considered appropriate. Will continue using. More

NEW Service area looks great! This was the first time I've gone in for a service since the new service department area was refurbished. It looks great and way more functional. Even This was the first time I've gone in for a service since the new service department area was refurbished. It looks great and way more functional. Even with the COVID-19 distancing signs in place, everyone followed guidelines and used caution. Scott took care of my needs on my '16 4Runner. Done as promised and on time. The only gotcha was the quoted estimate at turn-in was slightly higher at pick-up. Other than that, all is well. More

efficient, fast, and competent with service Service department is efficient on checking in, gives text or number to call when in dealership if have questions, gives explanations of service bill Service department is efficient on checking in, gives text or number to call when in dealership if have questions, gives explanations of service bill and has car ready to go, all with friendly service More

Love my Toyotas (we have 3 currently) and this dealership has always given exceptional service. Our purchasing experience was excellent also. I always brag about my Toyotas and and this dealership. has always given exceptional service. Our purchasing experience was excellent also. I always brag about my Toyotas and and this dealership. More