Toyota of Gastonia

The service department acted very safely and in a very professional manner dealing with our unusual times with Covid threat. In and out with great and trusted services. Explained the answer to my question professional manner dealing with our unusual times with Covid threat. In and out with great and trusted services. Explained the answer to my question with terminology I can understand More

85 thousand maintenance was due. this dealership is always very nice and informative. I have never had to wait and they call me when my care is ready. when its time for me to buy a ne this dealership is always very nice and informative. I have never had to wait and they call me when my care is ready. when its time for me to buy a new car I will go to this dealership. More

Third Time's a Charm This was my third time here to service my vehicle. The first two times was a nightmare, I worked with Scott Bridgeman, and Michael Cavallo both exper This was my third time here to service my vehicle. The first two times was a nightmare, I worked with Scott Bridgeman, and Michael Cavallo both experiences were horrible. Horrible enough to call Action 9 News. Instead, I called and spoke to a Manager name Marcel Black who pointed me in the right direction. I talked to the service manager name Kim. I want to thank you so much for listening to me and taking the time to sit down with me and going over my concerns. Thank you, Jimisha for treating me like a valued customer and not like a number. Your company should know that you are a great asset to their company. I do look forward to working with you in the future. **You guys should have secret shopper program, to see how your customer are treated** More

6 MO SERVICE I WAS THERE TO HAVE MY TRUCK SIX MONTH SERVICED AT WHICH THEY PERFORMED AND AT THIS TIME THEY WERE VERY NICE AND ANSWERED MY QUESTIONS. I WAS THERE TO HAVE MY TRUCK SIX MONTH SERVICED AT WHICH THEY PERFORMED AND AT THIS TIME THEY WERE VERY NICE AND ANSWERED MY QUESTIONS. More

Excellent Service! Great service for my car. Oil change, tire rotation, brake fluid flush and headlight restoration. They stand by their service! If it is not done right Great service for my car. Oil change, tire rotation, brake fluid flush and headlight restoration. They stand by their service! If it is not done right, they will fix the problem. I did lose a hubcap...but I am sure once I contact them...they will do me right...they always do! More

Fantastic Hellen Scott is the best Sales person ever! Knowledgeable, friendly and a joy to be around! She helped us every step of the way while not being push Hellen Scott is the best Sales person ever! Knowledgeable, friendly and a joy to be around! She helped us every step of the way while not being pushy. More

Jess (service rep) was very nice, informative and explained things very well. I told him that I needed to be at another appointment and the services done was accomplished in a timely manner. explained things very well. I told him that I needed to be at another appointment and the services done was accomplished in a timely manner. More

Excellent service! And I love my truck it’s the second truck I buy on same place they have all time you need to take!! truck I buy on same place they have all time you need to take!! More

5000 Mile Service Thanks for the quick and excellent service!!! Thank Steve the Technician and the Service Manager, they were very Helpful and KIND!!!!! Everyone was Thanks for the quick and excellent service!!! Thank Steve the Technician and the Service Manager, they were very Helpful and KIND!!!!! Everyone was very KIND!!! More

20000 Mile Service I was greeted immediately upon arrival, signed in and the service was conducted in a reasonable amount of time. Very happy with my service experience. I was greeted immediately upon arrival, signed in and the service was conducted in a reasonable amount of time. Very happy with my service experience. More