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Toyota of Gastonia
Gastonia, NC
736 Reviews
Toyota of Gastonia may have changed its look and ownership, but the current staff carries on the values and traditions of years ago. We build a quality relationship with our customers so they become long-term relationships. We recognize the numerous options available to customers today in the market place. That is why our main focus is to provide our customers with an exceptional, upfront, and honest way of doing business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 736 reviews
September 09, 2021
I have been dealing with Toyota of Gastonia since I arrived in N.C. 16 years ago and have returned to them for service and purchases of new cars since then. They are always reliable, helpful and courte arrived in N.C. 16 years ago and have returned to them for service and purchases of new cars since then. They are always reliable, helpful and courteous and make the transition from one car to another quick and efficient. Thank you and a special thanks to Beverly Meriweather who handled my latest purchase. More
by loschmannhope
Employees Worked With
Brandon of Finance Dept., Robert Jackson, Beverly Merriweather
September 01, 2021
They’re 5 star rating is all about their customer service. Be it for parts, sales and/or car repairs/maintenance. Employees are so personable and nice! service. Be it for parts, sales and/or car repairs/maintenance. Employees are so personable and nice! More
by cfolk
Employees Worked With
Jesse, Kay
August 06, 2021
They were polite and friendly. I came in for an oil change and a tire rotation and it was done well before they said it would be. I also had a few additional questions and they took all the time I nee change and a tire rotation and it was done well before they said it would be. I also had a few additional questions and they took all the time I needed to answer my questions. More
by Rob
Employees Worked With
Jess was the person that helped me.
August 03, 2021
Wonderful Service. Cynthia Goydich went the extra mile to ensure my service was 5 stars. Cynthia's name is not on Service Dept. list. Why? ensure my service was 5 stars. Cynthia's name is not on Service Dept. list. Why? More
by phillmrgn1
Employees Worked With
Cynthia Goydich, why is Cynthia's name not on the Service Dept list?
August 02, 2021
Made an appointment to obtain scheduled Toyota maintenance (Appointment was easy to make). My SUV was taken right in. I was notified by text by text message, everything was done in less than 2 maintenance (Appointment was easy to make). My SUV was taken right in. I was notified by text by text message, everything was done in less than 2 hours. More
by gmacmoneyman
Employees Worked With
Mike in service
July 31, 2021
Polite, friendly and knowledgeable on the service provided. We have dealt with this dealership since 1985. Work area was clean and waiting area was comfortable. provided. We have dealt with this dealership since 1985. Work area was clean and waiting area was comfortable. More
by cowpam
Employees Worked With
Michael Cavallo
