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Toyota of Gastonia
Gastonia, NC
739 Reviews
Toyota of Gastonia may have changed its look and ownership, but the current staff carries on the values and traditions of years ago. We build a quality relationship with our customers so they become long-term relationships. We recognize the numerous options available to customers today in the market place. That is why our main focus is to provide our customers with an exceptional, upfront, and honest way of doing business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 739 reviews
April 14, 2022
I gave 4 Star because they take to long to do the service,I have to work and I was there for 2 1/2 hours,ande I asked for a ride to my job and they said they don’t do that, the competition do it,why service,I have to work and I was there for 2 1/2 hours,ande I asked for a ride to my job and they said they don’t do that, the competition do it,why Toyota can not do it? More
by Fatima Espinoza
Employees Worked With
Ed Cresswell
April 10, 2022
Very professional. Kept me informed. Used technology to communicate with me. Had my car ready before the time I had requested. Kept me informed. Used technology to communicate with me. Had my car ready before the time I had requested. More
by Rensley2
Employees Worked With
Michael Cavallo
April 08, 2022
Had my car ready in a very timely manner. gave me a list of some upcoming items that need to be taken care of. Fast and Friendly service. gave me a list of some upcoming items that need to be taken care of. Fast and Friendly service. More
by sherry.pasour
Employees Worked With
DREW HOLSTEIN, Clay Pickert
April 06, 2022
I was very pleased with my service today! Quick oil change with a free tire rotation but I feel like one tire pressure check was over looked. Quick oil change with a free tire rotation but I feel like one tire pressure check was over looked. More
by danny382webtv
Employees Worked With
Michael
April 02, 2022
Setting up my appointment was quick and I was able to get the date and time I needed. When I realized I wasn’t going to make it the customer service person was polite and insured me it was ok to schedule a l the date and time I needed. When I realized I wasn’t going to make it the customer service person was polite and insured me it was ok to schedule a later time without any problems.. I was in and out very quickly and my Highlander is running better than ever ❗️ More
by Yvette
Employees Worked With
Joseph Kaye, Dan Bias, Pete Ballard, Bryan Barcon, Clay Pickert, Scott Bridgeman, Manny Davis, Taylor Holder, Ed Cresswell
March 28, 2022
Been using their services for years. Always helpful and reliable! I trust this dealership to treat my vehicle well. Always helpful and reliable! I trust this dealership to treat my vehicle well. More
by brianna_burleson
Employees Worked With
Bryan Barcon, Clay Pickert, Scott Bridgeman, Manny Davis, Taylor Holder, Ed Cresswell
March 26, 2022
Ryan was an excellent representative. He kept me informed honored my requests and didn’t keep me waiting. He’s the reason I rated you guys highly. He kept me informed honored my requests and didn’t keep me waiting. He’s the reason I rated you guys highly. More
by Tony
Employees Worked With
Ryan
