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Toyota of Gastonia

Gastonia, NC

4.9
653 Reviews

4821 Wilkinson Blvd.

Gastonia, NC

28056

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Showing 653 reviews

April 24, 2021

Great service! Jess was so professional! He explained everything that needed to be done to fix our car. He checked on our warranty and saved us lots of money. I really appreciated his concern and help. More

by randc103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Legion and Rocco
April 20, 2021

Service is always done promptly and the associates are always courteous and friendly! Did not have to wait very long for my service to be completed More

by Hawkeye
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Godfrey
April 17, 2021

Service was done in a timely manner and was reasonably priced. Made appointment day of and was worked in within an hour. One of the better experiences in a long time More

by brittandstephen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Driver
April 13, 2021

Great people, clean shop, the service team and technicians answered all my technical questions, pleasant experience overall. And maintaining an older Toyota SUV (or most any 10 year old vehicle w More

by 2011 FJ Trail Teams Edition
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Goydich
April 07, 2021

Quick service. Disappointed that they do not offer car washes. All other dealers ship offer this. This would definitely help me decide to go back More

by Jon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Barcon
April 04, 2021

Visit was only for a rear lamp replacement, Service Advisor Mark was very helpful, and replacement was taken care of in a satisfactory and timely manner. More

by Cavalry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
April 01, 2021

I've been a customer since 2003 but no more. After a week, 3 service appts, and $1100, my car sounds worse than when I took it in and I'm afraid to drive it. More

by Debz0433
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jim Brubaugh
March 22, 2021

I was pleased with my service on my 1999 Toyota Tacoma and was out within a hour. I will be bringing my Toyota Tacoma back for a oil change when it is due. More

by Rcrain1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess
March 15, 2021

Great service department, very upfront and will do what's in there Power to make your visit pleasant. Can be a little higher cost at times, but make up for it with customer service and work quality. More

by Gene
Recommend Dealer
Yes
Employees Worked With
Cindy
March 13, 2021

I have been a customer since march 2004. I met Kim on the day of purchase. She has always been the same person. Her quality of service has never changed. Also she has great staff working in the service area. More

by W65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim, Jess,Jimisha and Scott, Mike Dan
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