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Toyota of Gastonia

Gastonia, NC

4.7
673 Reviews

4821 Wilkinson Blvd.

Gastonia, NC

28056

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Showing 673 reviews

August 16, 2021

Everyone was very professional and I got in and out within an hour. I enjoyed the waiting area and had some coffee. Everything was clean. More

by goodepk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Troutman
August 15, 2021

Professional, knowledgeable, communication via text, reachable, courteous, timely, and reliable. More

by Beverly W Tribble
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Klasinski
Aug 15, 2021 -

Beverly W Tribble responded

James was excellent! He kept me informed about my vehicle. When I received my vehicle back, i could tell the difference.ove it! Thank-you soooo much James.

August 10, 2021

Mr. Ligeon was very professional and advised me of the things that needed to be done on the car along with the prices of the items. More

by severnesbudd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess Ligeon
August 06, 2021

They were polite and friendly. I came in for an oil change and a tire rotation and it was done well before they said it would be. I also had a few additional questions and they took all the time I nee More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess was the person that helped me.
August 03, 2021

Wonderful Service. Cynthia Goydich went the extra mile to ensure my service was 5 stars. Cynthia's name is not on Service Dept. list. Why? More

by phillmrgn1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cynthia Goydich, why is Cynthia's name not on the Service Dept list?
August 02, 2021

Made an appointment to obtain scheduled Toyota maintenance (Appointment was easy to make). My SUV was taken right in. I was notified by text by text message, everything was done in less than 2 More

by gmacmoneyman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in service
July 31, 2021

Polite, friendly and knowledgeable on the service provided. We have dealt with this dealership since 1985. Work area was clean and waiting area was comfortable. More

by cowpam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Cavallo
July 29, 2021

Excellent service. I walked in and they were able to have me out in one hour. Very courteous and welcoming staff. I will continue to have my car serviced there. More

by cnallison
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Bridgeman
July 27, 2021

Excellent service. I walked in and they were able to have me out in one hour. Very courteous and welcoming staff. I will continue to have my car serviced there. More

by mikear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrea
July 27, 2021

I had forgotten to make an appointment but they had my car ready in no time at all. always nice and informative. thanks so much More

by sherry.pasour
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
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