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Toyota of Gastonia
Gastonia, NC
673 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 673 reviews
January 21, 2022
This was my first time at the Gastonia Toyota and I was impressed. No hassle or pushing towards maintenance I didn’t need. They were quick and I was out within the hour. impressed. No hassle or pushing towards maintenance I didn’t need. They were quick and I was out within the hour. More
by Salem
Employees Worked With
Jim
January 18, 2022
Great customer service we’d appreciate more service coupons! My vehicle was serviced promptly, I was treated with respect and my advisor was professional and also friendly. coupons! My vehicle was serviced promptly, I was treated with respect and my advisor was professional and also friendly. More
by carlosdurham
Employees Worked With
Travis Maltba
January 01, 2022
The service was carried out very quickly.However, we The service was carried out very quickly. However, we realized later that we were charged $10 for window tint testing and our car does not have any The service was carried out very quickly. However, we realized later that we were charged $10 for window tint testing and our car does not have any after market tinting. We also had a warning on dash because the hood was not fully closed. Service advisor was Drew Holstein but he is not listed in the Service Dept. More
by fulpbr
Employees Worked With
Bryan Barcon
December 30, 2021
I am going to have to give them one star, They charged 60 dollars for a diagnostic and it turned out to be a loose gas cap (actually upon googling that seems cheap...why why why does someone not say anything dollars for a diagnostic and it turned out to be a loose gas cap (actually upon googling that seems cheap...why why why does someone not say anything)... The manual was no help, when calling in and asking it was not suggested to check even. They are a great place and I guess they need to keep the glossy paint fresh ( which by the way is slippery in the rain ) . The service must provide a lot of income because it was so busy we had to wait in the sales lobby where many employees? gathered around laughing loudly at a phone replay of a game. I am not a killjoy ...If they are going to book that many service tickets at least let us in on the fun... They got us in out quick ... ha the gas cap did not take long to screw and it felt like a quickie for me too LOL ...we needed an oil change too ...maybe if we get a coupon for some kind of common sense reward would salve ...the next visit may be better ...Heck Auto Zone would have done a better job ...come on guys ... More
by amouseanon7
Employees Worked With
Bryan Barcon, Clay Pickert, Scott Bridgeman, Manny Davis, Taylor Holder, Ed Cresswell
