Toyota of Gastonia

4 star because of the time to do the service. This could be because not enough technicians in the shop. Overall, very pleased with this dealership and used it for almost 20 years now. This could be because not enough technicians in the shop. Overall, very pleased with this dealership and used it for almost 20 years now. More

I had an appointment for an oil change and tire rotation and I was in and out in 1hour. Everyone was very courteous And knowledgeable. The waiting area and rest room was very clean. and I was in and out in 1hour. Everyone was very courteous And knowledgeable. The waiting area and rest room was very clean. More

Easy to make an appointment. Friendly staff. Ease of obtaining a courtesy car and service in a timely manner, much improved from previous visits. I would recommend this dealers Friendly staff. Ease of obtaining a courtesy car and service in a timely manner, much improved from previous visits. I would recommend this dealership to anyone.. More

Toyota of Gastonia cares about their customers. The employees are professional, friendly and make sure the customers are satisfied. The employees are professional, friendly and make sure the customers are satisfied. More

I gave 4 Star because they take to long to do the service,I have to work and I was there for 2 1/2 hours,ande I asked for a ride to my job and they said they don’t do that, the competition do it,why service,I have to work and I was there for 2 1/2 hours,ande I asked for a ride to my job and they said they don’t do that, the competition do it,why Toyota can not do it? More

Very professional. Kept me informed. Used technology to communicate with me. Had my car ready before the time I had requested. Kept me informed. Used technology to communicate with me. Had my car ready before the time I had requested. More

Everyone at the dealership was excellent to me especially Drew and Angel. I will be back for best service every. Drew and Angel. I will be back for best service every. More

Had my car ready in a very timely manner. gave me a list of some upcoming items that need to be taken care of. Fast and Friendly service. gave me a list of some upcoming items that need to be taken care of. Fast and Friendly service. More

I was very pleased with my service today! Quick oil change with a free tire rotation but I feel like one tire pressure check was over looked. Quick oil change with a free tire rotation but I feel like one tire pressure check was over looked. More

Setting up my appointment was quick and I was able to get the date and time I needed. When I realized I wasn’t going to make it the customer service person was polite and insured me it was ok to schedule a l the date and time I needed. When I realized I wasn’t going to make it the customer service person was polite and insured me it was ok to schedule a later time without any problems.. I was in and out very quickly and my Highlander is running better than ever ❗️ More