Toyota of Gallatin
Gallatin, TN
Filter Reviews by Keyword
By Type
Showing 1,613 reviews
Friendly Service And Willing to Negotiate Overall it was a very pleasant experience. Shopping for a new vehicle is not always a pleasant experience but your dealers were very friendly and help Overall it was a very pleasant experience. Shopping for a new vehicle is not always a pleasant experience but your dealers were very friendly and helpful. We will definitely be repeat customers More
Second Time Around Nine years ago we bought our first Toyota at Ron Hibbard. We were so pleased with their staff and our car. So now it was time to upgrade and get a new Nine years ago we bought our first Toyota at Ron Hibbard. We were so pleased with their staff and our car. So now it was time to upgrade and get a new car, and we received the same great customer service. The first one we were shown was exactly what we wanted; a beautiful Avalon with all amenities we needed. We actually signed the contract and drove it home within a couple of hours! Ron Hibbard and staff are the best! More
Professional / Trustworthy / salesman top notch If every business maintained a level of customer service as Ron Hibbard the time of making a purchase would be more enjoyable Wayne Hobdy is the be If every business maintained a level of customer service as Ron Hibbard the time of making a purchase would be more enjoyable Wayne Hobdy is the best More
Honest, knowledgeable salesman Jason Hargrove! We would buy again. Probably won't ever deal with any another car salesman.Jason put us into a Rav4 2016 within our budget. Thank you. We would buy again. Probably won't ever deal with any another car salesman.Jason put us into a Rav4 2016 within our budget. Thank you. More
Excellent Service! This dealership earned a well-deserved 5 S.T.A.R. rating due to their top notch professionalism, consistent courteous manner and friendly service. I This dealership earned a well-deserved 5 S.T.A.R. rating due to their top notch professionalism, consistent courteous manner and friendly service. I have always been anxious going into dealerships because of sale tactics and previous costly deals however that WAS NOT the case here! I was greeted with a smiling face, a cut-up known known none other than "James" and as he spoke about the vehicle I was enquiring about (and never thought I'd get), I realized he wasn't trying to sell me a car, he was giving me the facts about the car and allowing me to make an educated decision. I am astonished of the amount of knowledge he knew about the vehicle! My credit score was not ideally where it should have been, however "James" researched every avenue he could to make sure I was able to bring home a new dependable SUV, with third-row seating for a growing family and able to get the payments down to where I had to have them. I am beyond satisfied and highly recommend Ron Hibbard Toyota for all of their dedication to their customers and Hard work to ensure their their potential customers not only get a vehicle they need but one they want! More
Wonderful experience with great professional salesman. From start to complete finish this was a very wonderful and professional experience in trading cars! I would never go anywhere else. The sales staff From start to complete finish this was a very wonderful and professional experience in trading cars! I would never go anywhere else. The sales staff treat you with such respect and professionalism! More
Did everything they promised on time. The big downtown dealer screwed up our purchase, so we took our business to Gallatin. They were profession, accommodating and produced everything they The big downtown dealer screwed up our purchase, so we took our business to Gallatin. They were profession, accommodating and produced everything they promised without having to be reminded. Would definitely recommend this dealership above going downtown; you will be treated more courteously. More
Pleasant experience....salesman was awesome and very helpful So far everyone has been pleasant to work with and the Salesman James was awesome in showing me all the details of my Highlander. James has taken the So far everyone has been pleasant to work with and the Salesman James was awesome in showing me all the details of my Highlander. James has taken the time to make sure that I knew all the options on the navigation system, radio, phone, and all the other functions available to me....... even before I bought the Highlander he showed me a ton of options and then invited me back for a session to make sure I completely understood everything. More
Great Overall Experience I went with my parents when they bought their used Hyundai from Allen at Hibbard Toyota. We were so satisfied with the customer service. I found a use I went with my parents when they bought their used Hyundai from Allen at Hibbard Toyota. We were so satisfied with the customer service. I found a used Toyota online and went to see it, but wasn't able to get it due to funds. I ended up with a brand new Toyota Corolla S. I am so thrilled with my car and the care that the employees at Ron Hibbard. Thanks again! More
Horrible experience with the service center Recently had my 2006 Toyota Camry serviced at Ron Hibbard Toyota. The checkout Clerk provided me my inspection sheet and advised that I needed numerou Recently had my 2006 Toyota Camry serviced at Ron Hibbard Toyota. The checkout Clerk provided me my inspection sheet and advised that I needed numerous items replaced and or serviced. I then took my Camry to another Toyota mechanic who advise me that the items that Ron Hibbard said needed replaced where in good working order. I then returned home and this Camry and was smelling an odor of burning oil, I open the hood to find oil had been horde or spilled on the exhaust and there you were you add oil. The washer fluid reservoir had not been topped off like they stated. More