
Toyota of Gallatin
Gallatin, TN

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My new Toyota Highlander My wife and I had a very good no pressure visit with Les at Ron Hibbard Toyota, Les consulted with Ron and they came up with a very good deal on the My wife and I had a very good no pressure visit with Les at Ron Hibbard Toyota, Les consulted with Ron and they came up with a very good deal on the 2017 Toyota Highlander, More
Very best buying experience ever This dealership went above and beyond to make sure we were happy. We had wrote up one car and just before going to the finance department changed or m This dealership went above and beyond to make sure we were happy. We had wrote up one car and just before going to the finance department changed or mind. They wrote up the next car and purchased it. Drove it home changed our mind. Went back the next morning and purchased another vehicle. They didn't have what we wanted on their lot. Found one and had it there that afternoon. We purchased it and are so happy. All the way through this process everyone was courtis, never seamed upset with us. They just kept trying until we were happy. Can't say enough about Lydia Atmore our sales lady. She did above and beyond to help us. She stayed so pleasant working with us. The sales manager (Steve) and even the owner, Ron Hibbard came out several times to make sure we were satisfied. More
My new 2018 Toyota Cambry SE I enjoyed working with Mr. Kalisch in 2015 for my first Toyota LE and I am quite pleased with the 2018 Toyota SE that I leased Saturday, February 3, 2 I enjoyed working with Mr. Kalisch in 2015 for my first Toyota LE and I am quite pleased with the 2018 Toyota SE that I leased Saturday, February 3, 2018. More
Great customer service Lydia is the best sales person. I would recommend her and the dealership to all my friends and family. The dealership is very clean and every employe Lydia is the best sales person. I would recommend her and the dealership to all my friends and family. The dealership is very clean and every employee is friendly More
Fast and Undertanding I came to the service center with no appointment, for a possible battery / alternator problem. They got me right in. The wait was initially going to I came to the service center with no appointment, for a possible battery / alternator problem. They got me right in. The wait was initially going to be three hours, but knowing I was waiting they pushed it to one hour! Lauren O'Neal was particularly understanding and did her best to keep me informed and to lessen my wait time. Thank you all at Ron Hibbard! More
Totally awesome buying experience The people of Gallatin and the surrounding areas are extremely fortunate to have the services of Ron Hibbard Toyota. Sales employees are not only e The people of Gallatin and the surrounding areas are extremely fortunate to have the services of Ron Hibbard Toyota. Sales employees are not only exceedingly helpful and customer friendly but they are very knowledgeable about the cars they are selling. How many new car dealerships in Middle Tennessee have the owner personally participate in the car buying transaction? Probably very few, if any. But not at Ron Hibbard Toyota. Not only did I experience outstanding care by Wayne Hobdy in sales, but Ron Hibbard participated directly in the sale. Both Wayne and Ron were adamant that I would be delighted by the purchase of my new car, and indeed, I am. Thank you to Ron Hibbard Toyota for excellent sales and service of automobiles. More
Best Used Car Experience I am absolutely not a fan of aggressive salespeople! When we walked in to this dealership we were greeted by a salesperson who put us immediately in I am absolutely not a fan of aggressive salespeople! When we walked in to this dealership we were greeted by a salesperson who put us immediately in touch with the Used Car Department. The person we had talked with was off that day so they put us in touch with Wayne Hobdy. Ron Hibbard himself came over and greeted us while we were waiting on Wayne. Wayne was easy to deal with, had a good understanding of the Forerunner we were looking at and test drove with us explaining things about the car we were not aware of. We felt that the price we agreed on was very fair with a minimumsl amount of haggling that most used car salespersons are known for. Wayne went over every feature of the Forerunner before we drove it off the lot. Steve Barrios helped navigate the financial part of the deal in a timely manner and was great to deal with as well. This was an excellent experience and the attention to the customer and the car was unmatched in any other dealership we have dealt with We would definitely buy from this dealership again, an in particular Wayne Hobdy. More
Awesome Service and Staff Left the lights on on my Prius and the battery died. Called the Service Department and spoke with Carl to ask how to jump off a Prius. He walked me Left the lights on on my Prius and the battery died. Called the Service Department and spoke with Carl to ask how to jump off a Prius. He walked me through it and I thought that I was going to be able to get it started. Luckily I work just across the street and when I couldn't get the car jumped, Carl came over and showed me what I was doing wrong and got the car started. My two favorite people to work with at Hibbard are Carl in the Service Department and Lydia for sales. You don't just buy a car from them you join a family and they are always looking out after you. More
Great sales person Lydia Atmore Lydia Atmore was very professional and there were no high pressure sales tactics. We worked with her for several weeks and she was always nice, polite Lydia Atmore was very professional and there were no high pressure sales tactics. We worked with her for several weeks and she was always nice, polite, and answered all of our questions! She always had or made the time to assist. We purchased a 2018 Toyota CHR and are very pleased with the purchase! Lydia made the buying process easy! Will buy again from her and Ron Hibbard Toyota! More
Great Experience Lydia Atmore provided us with the best customer experience when purchasing our Toyota Highlander. She took the time to go over every feature of the v Lydia Atmore provided us with the best customer experience when purchasing our Toyota Highlander. She took the time to go over every feature of the vehicle and even took us back to the service department to introduce us to the employees who will service our vehicle. I would recommend Ron Hibbard Toyota to everyone and when you go there ask for Lydia. More