
Toyota of Gallatin
Gallatin, TN

Filter Reviews by Keyword
By Type
Showing 1,614 reviews
Best customer experience by far. Allen was salesman!!! I am owner of Stand Strong Fencing in Nashville and have been extremely impressed by my experience at Ron Hibbard. The owner was amazing too, I am owner of Stand Strong Fencing in Nashville and have been extremely impressed by my experience at Ron Hibbard. The owner was amazing too, More
Got it right the second time I bought my “replacement” 2018 Highlander Limited from Ron Hibbard Toyota after putting 129 miles on my old 2018 Highlander XLE. The XLE did not have I bought my “replacement” 2018 Highlander Limited from Ron Hibbard Toyota after putting 129 miles on my old 2018 Highlander XLE. The XLE did not have the features I thought it had after being told by the “new” Nashville Toyota dealer that the safety features were the same on all models. After a few weeks I thought I would see how painful trading up would be. This time I turned right on Gallatin Pike instead of left like I did when I made the wrong turn a few weeks earlier. From the second I walked in the building, everyone spoke and was helpful. I was directed to Lydia Atmore. Lydia was the most helpful and knowledgeable sales person I’ve met in this process. After making my first offer she took it to the boss. A few minutes later, the owner Ron Hibbard came to the office and spent at least 15 minutes discussing the possibilities of how we could work out a trade. That’s right; the owner. He didn’t just happen to be in town that day. He actually works there! Lydia just kept working with me to find the right vehicle and in a couple of days I had what I was looking for in a car and in a sale price. After the sale was completed, Lydia spent more than an hour showing my wife and I the vehicle’s features. I went back a few days later for a refresher course. Lydia is the best! My newest car is doing great, even though I’ve already run up 140 miles on it in the first few days! This is a dealership with a visible owner who wants to work with his customers. No pressure, and friendly helpful employees. Go by and leave happier than when you arrived. Be sure and take home a new car with you! More
GREAT BUYING EXPERIENCE This was an awesome place to buy a vehicle! I will definitely recommend them to anyone wanting to buy a new vehicle. This is my first Toyota and I am This was an awesome place to buy a vehicle! I will definitely recommend them to anyone wanting to buy a new vehicle. This is my first Toyota and I am super happy!! More
Simple, Amazing, Top Notch!! We were looking for a car for our daughter. After discussing a used (Very nice!!) Toyota Corolla we decided to wait a day and walked by the new Coroll We were looking for a car for our daughter. After discussing a used (Very nice!!) Toyota Corolla we decided to wait a day and walked by the new Corollas. Pricing was extremely fair and quick. At the end I know Toyotas are fantastic vehicles, we have dealt with Lydia for a long long time and the Hibbard Team has always been our "go to" for cars and trucks. I highly recommend the dealership for purchases and maintenance. More
First Time Ever Buying a New Car!!! Me and my husband bought a 2018 Toyota Corolla from here. James Lackey was our salesman. He met us at our car as soon as we pulled up,and was excellen Me and my husband bought a 2018 Toyota Corolla from here. James Lackey was our salesman. He met us at our car as soon as we pulled up,and was excellent throughout the whole car buying processes. He was very friendly,knowledgeable,and went out of his way to make sure I loved my new car. He even stayed well over when the dealership closed that night to help us. They even worked along side us on the financial side of things as well. I love my new car,and would definitely recommend Ron Hibbard Toyota,and salesman James Lackey to anyone looking for a new car,or even good used car. We will definitely be back to see them here for future car buying needs. Even buying your first new car isn't bad at all with their help. Thanks Again so.... Much, Brian and Amanda Puckett More
Parts Dept. I want to Thank You (Josh and Scott in the Parts Dept). I recently had an issue with my 2017 Highlander, but these guys went above and beyond to hel I want to Thank You (Josh and Scott in the Parts Dept). I recently had an issue with my 2017 Highlander, but these guys went above and beyond to help me. They are truly dedicated to Customer Service and a asset Ron Hubbard Toyota. Ron Hubbard Toyota is the only place I that I purchase and had my vehicles serviced. Thank You, Gary More
Fantastic! The two young men that assisted us on our lease were very polite and informative. They made it as easy as possible. We would definitely recommend your The two young men that assisted us on our lease were very polite and informative. They made it as easy as possible. We would definitely recommend your dealership to our friends. Thank you for such quick and friendly service. :-) More
My wife needed help Our battery was going bad on our Rav4, we finally got it started and my wife drove it in to Ron Hubbard Toyota. There was the possibility that we migh Our battery was going bad on our Rav4, we finally got it started and my wife drove it in to Ron Hubbard Toyota. There was the possibility that we might get a loaner car, but she got there just before closing at 7 pm and there were no loaner cars. We had decided if there were none, she would take an uber or taxi home. But because there were no loaner cars available, Carl drove her home himself. I is about 20 min to our house from the dealership. I don't know where Carl lives, but he sure went "the extra mile" for my wife, and we sure do appreciate it. More
Lease end review I had a leased 2015 Toyota Camry that was ready to end and I went back to Ron Hibbard and ended up purchasing a 2018 Toyota Camry. While at the dealer I had a leased 2015 Toyota Camry that was ready to end and I went back to Ron Hibbard and ended up purchasing a 2018 Toyota Camry. While at the dealership, I had positive experiences with both the manager Steve and the salesperson Jon malone. While cleaning out my old car, I forgot to grab my work badge. Steven barrios went out of his way to meet me on Sunday to return my item to me. As always, I felt treated with the upmost respect and felt greatly valued as a customer. The sales person took his time explaining things in detail to me and allowed me to test drive the vehicles I was interested in learning more about before making my decision. More
Very satisfied This my 3rd hybrid from Ron Hibbard Toyota and I remain very happy with their sales (Jason) and service staff. I go in to have my Prius serviced This my 3rd hybrid from Ron Hibbard Toyota and I remain very happy with their sales (Jason) and service staff. I go in to have my Prius serviced and I walk out with a new Rav 4 Hybrid! I love the color of my Rav 4, thank you! More