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Toyota of Gallatin

Gallatin, TN

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1,614 Reviews

1435 Nashville Pike

Gallatin, TN

37066

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Showing 1,614 reviews

June 18, 2018

great service We have used Wayne Hobdy to purchase multiple cars over the years. He has always been honest, and made the experience of buying a car enjoyable. More

by barryclouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Hobdy
Jun 21, 2018 -

Toyota of Gallatin responded

Well thank you kindly for continuing to trust us with your business! We appreciate you coming back and making us your go to dealership. Wayne is such an awesome asset to the team and we look forward to working with you again in the future!

June 14, 2018

New 4-Runner The staff at Ron Hibbard are always very friendly and knowledgeable. Having worked with Wayne before, I was not disappointed in the customer service. More

by Jphumbum1!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Hobdy, Jordan Clay, Carl Anderson, Davey Downs
Jun 21, 2018 -

Toyota of Gallatin responded

We are so pleased to hear that. Thank you so much for trusting us with your business! We look forward to working with you again soon.

June 13, 2018

Easy to work with Good experience. Not a lot of wasted time. Answered all of my questions. Left feeling that I had got a good deal and comfortable with my purchase. More

by chrisrx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Hibbard, Allen Kalisch, Davey Downs, Kara Isreal
Jun 21, 2018 -

Toyota of Gallatin responded

Thank you so much for trusting us with your business. We definitely want you to feel like your time was spent well. We appreciate your kind words. We look forward to working with you again soon! Enjoy.

June 13, 2018

Always a pleasant experience. Love the customer service at Ron Hibbard Toyota. Car shopping was not on my list of things to do this month but after totaling my car getting a repla More

by AimL214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davey Downs, Les Moser
Jun 21, 2018 -

Toyota of Gallatin responded

We're so pleased to hear that you had an awesome experience with Les. Your review was very heartwarming and we appreciate you for trusting us with your business!

June 12, 2018

Tired of less than subpar service Every time I come here for service it’s a bad experience. I dropped my car off for service at 7 called at 3:30 to see if it was ready because no one c More

by Sjk080708
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan Clay
Jun 26, 2018 -

Toyota of Gallatin responded

I apologize in regards to having less than subpar services. We have since changed some processes to include updated statuses to customers for their vehicles including overall wait time and we recognize this to be an issue. We've taken your displeasure into consideration. Our improved processes allow us to service our customers in a timely fashion. And we will prove this change to you during your next scheduled free service through ToyotaCare. -Jeff G. Service Manager

June 11, 2018

My Ron Hibbard Experience I have been casually looking for a newer model vehicle for over 8 months. I have been to many dealerships from Bowling Green, KY to Fort Myers, FL whi More

by vetteman51
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Davey Downs, Carlos Taylor
Jun 13, 2018 -

Toyota of Gallatin responded

Thank you so much for taking the time to write this review. We're very pleased to hear that you had an exceptional experience during your purchase. It takes a special type of patience to be in the market for 8 months but we're very glad to know you trusted us with your business! We look forward to seeing you again soon. Enjoy!

June 11, 2018

Excellent customer service Wayne was very helpful during the entire process. Answered all questions and was able to find a vehicle that matched my budget. Will definitely recomm More

by Emily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Hobdy
Jun 13, 2018 -

Toyota of Gallatin responded

Thank you so much for taking the time to write this review. Wayne is a pretty awesome guy. We're very pleased to hear that you had an exceptional experience during your purchase. We look forward to seeing you again soon. Enjoy!

June 10, 2018

Great experience The sales person was very knowledgeable and helpful . He didn't push me into buying the car. Also the car was clean inside and out . It was a very ple More

by jiri
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Les Moser, Carlos Taylor
Jun 13, 2018 -

Toyota of Gallatin responded

Thank you so much for taking the time to write this review. We're very pleased to hear that you had an exceptional experience during your purchase. We look forward to seeing you again soon. Enjoy!

June 06, 2018

Great ownership and staff. My wife and I have purchased 6 vehicles from Ron Hibbard Toyota in the last 20 years. 2 used cars for my daughter and 4 new cars for the two of us. Th More

by Retired.boy toy current position
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Nelson, Randy Hibbard, Jordan Clay, Carl Anderson, Jon Malone, Davey Downs
Jun 07, 2018 -

Toyota of Gallatin responded

Such kind words! Thank you so much for your continued business! We appreciate you tremendously. We look forward to working with you again. Enjoy!

June 04, 2018

Reliable used car I was in the market for a reliable used car for my 16 year old son. He previously had an older cash car that broke down and required lots of repairs. More

by Margarita
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Davey Downs, Les Moser, Kara Isreal
Jun 05, 2018 -

Toyota of Gallatin responded

Thank you so much for trusting us with B's purchase! He is such an awesome kid and we look forward to what you all will do in the future! You were a pleasure to work with and we welcome you to come back for his next purchase.

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