
Toyota of Gallatin
Gallatin, TN

Filter Reviews by Keyword
By Type
Showing 1,614 reviews
great service We have used Wayne Hobdy to purchase multiple cars over the years. He has always been honest, and made the experience of buying a car enjoyable. We have used Wayne Hobdy to purchase multiple cars over the years. He has always been honest, and made the experience of buying a car enjoyable. More
New 4-Runner The staff at Ron Hibbard are always very friendly and knowledgeable. Having worked with Wayne before, I was not disappointed in the customer service. The staff at Ron Hibbard are always very friendly and knowledgeable. Having worked with Wayne before, I was not disappointed in the customer service. I would recommend to other car shoppers. More
Easy to work with Good experience. Not a lot of wasted time. Answered all of my questions. Left feeling that I had got a good deal and comfortable with my purchase. Good experience. Not a lot of wasted time. Answered all of my questions. Left feeling that I had got a good deal and comfortable with my purchase. More
Always a pleasant experience. Love the customer service at Ron Hibbard Toyota. Car shopping was not on my list of things to do this month but after totaling my car getting a repla Love the customer service at Ron Hibbard Toyota. Car shopping was not on my list of things to do this month but after totaling my car getting a replacement became a priority. Les Moser was very patient with me while I looked at the vehicles I found on-line and decided what would work best for my family. I will recommend Les Moser and Ron Hibbard Toyota to anyone looking for a vehicle. More
Tired of less than subpar service Every time I come here for service it’s a bad experience. I dropped my car off for service at 7 called at 3:30 to see if it was ready because no one c Every time I come here for service it’s a bad experience. I dropped my car off for service at 7 called at 3:30 to see if it was ready because no one called me and of course it was done. I had asked them to wash it since they offer a car wash. I go outside to get my car and it’s still visibly dirty so I go back in and they take my car back around so I wait some more. Finally get back in my car and my floor mats are wet because they didn’t put the paper mats in there and my seat was pushed all the way back. I’ve talked to the service manager before and all he does is make excuses. Once my maintenance plan is over I will definitely be taking it somewhere else for future services. I will say though Jordan my service advisor is always pleasant as well as the porter (not sure of his name). More
My Ron Hibbard Experience I have been casually looking for a newer model vehicle for over 8 months. I have been to many dealerships from Bowling Green, KY to Fort Myers, FL whi I have been casually looking for a newer model vehicle for over 8 months. I have been to many dealerships from Bowling Green, KY to Fort Myers, FL while on vacation. I have been exposed to High Pressure to No Pressure sales. I have felt the most comfortable with the personnel of Ron Hibbard Pre-Owned Car Sales. Atmosphere is Low Pressure and the sales staff if down to earth and easy to speak with, I entered the lot on a Friday night just to view a vehicle I happen to find via the Internet. After driving the vehicle Friday evening and sitting with Wayne and Carlos I was presented with a tentative offer to think about over night, After some careful thought and calculations I decided that vehicle would be in my garage Saturday afternoon the next day. The sale was made and I have what I believe is a excellent automobile to take me many comfortable years into retirement in three weeks. Thank Ron Hibbard Toyota. More
Excellent customer service Wayne was very helpful during the entire process. Answered all questions and was able to find a vehicle that matched my budget. Will definitely recomm Wayne was very helpful during the entire process. Answered all questions and was able to find a vehicle that matched my budget. Will definitely recommend in the future More
Great experience The sales person was very knowledgeable and helpful . He didn't push me into buying the car. Also the car was clean inside and out . It was a very ple The sales person was very knowledgeable and helpful . He didn't push me into buying the car. Also the car was clean inside and out . It was a very pleasant experience to deal with Les Moser. More
Great ownership and staff. My wife and I have purchased 6 vehicles from Ron Hibbard Toyota in the last 20 years. 2 used cars for my daughter and 4 new cars for the two of us. Th My wife and I have purchased 6 vehicles from Ron Hibbard Toyota in the last 20 years. 2 used cars for my daughter and 4 new cars for the two of us. The sales and finance staff are excellent and no pressure is put on you. The service department is top notch and gets work done efficiently and in a timely manner. Customer Service is almost a afterthought many places,but at Ron Hibbard you are treated with respect and questions are answered and promises are followed through until delivered upon. Visit others and then go to Hibbard and you will not be sorry. More
Reliable used car I was in the market for a reliable used car for my 16 year old son. He previously had an older cash car that broke down and required lots of repairs. I was in the market for a reliable used car for my 16 year old son. He previously had an older cash car that broke down and required lots of repairs. I visited several dealerships to find a used car, at a great price, with a reasonable amount of miles, gets great gas mileage and runs well. I eventually found the car at Ron Hibbard Toyota in Gallatin. The communication was great, the staff was friendly and laid back, they understood my needs and made me & my son feel comfortable moving forward. More