Toyota of Gallatin

Excellent Buying Experience We had a wonderful experience at Ron Hibbard Toyota, and we especially appreciated our sales guy, Allen Kalisch! He was so nice—not pushy at all! He t We had a wonderful experience at Ron Hibbard Toyota, and we especially appreciated our sales guy, Allen Kalisch! He was so nice—not pushy at all! He took time to ask us what our needs were and show us several different vehicles in detail that would fit our lifestyle. He was thorough and made our entire looking and buying experience very pleasant! We feel very blessed to have met him, and we are extremely happy with our new RAV4! This is our first brand new car purchase! We highly recommend this dealership! We look forward to doing business with Ron Hibbard Toyota and Mr. Kalisch in the future! More

No Pressure, very friendly and not rushed I don't typically take the time to write reviews, especially not detailed ones, but I feel compelled to this time for the sake of whoever it might hel I don't typically take the time to write reviews, especially not detailed ones, but I feel compelled to this time for the sake of whoever it might help when buying a car. We had held off buying a new car for a long time and it came down to two brands we thoughtfully 'researched'; both of equal reliability, reputation and longevity. The great online customer reviews lead us to this Toyota dealership. I historically have not enjoyed car buying experiences, from the moment of being chased down getting out of the car to the overblown routine of agreeing on a price. The last car we purchased we settled on using one of the national no-haggle used car chains and had an okay experience, but this time we were looking to eliminate some of the doubt we've had about the true history of the used car we bought and so we decided to buy new and give traditional car buying another go. Everything about our experience with Barry at Ron Hibbard was different than what I was dreading it would be. We had a budget and a couple of must haves in a car for us, and instead of the traditional 'talking over you' up-sale sales pitch, he listened, discussed the models and options available, and at no time pressured us for things we had expressed zero interest in. He did a great job of giving us detailed information and highlighting the features, or related features, of the things we were interested in. We greatly appreciated this responsiveness, kindness, and knowledge. And as luck would have it, they had a car that checked all the boxes for us on the lot for us to test drive. Our decision to go with Toyota over the other brand came down to the reputation of this dealership. A comparable dealership experience (based on reviews) for the other brand was two hours outside of Nashville, as opposed to this one being close by. The price negotiation was straight-forward, fair, and involved no, "I doubt they'll even consider it, but I'll ask my manager", type back and forth. It was a respectful conversation that took very little time. And then it was more of the same with Davey in Finance; friendly, kind, courteous of our time, knowledgeable and there was no up-selling pressure. Lastly, Barry spent a considerable amount of time getting us set-up with, and showing us, the technology in the car, so that when we drove off we were set to start enjoying the car immediately instead of spending hours in the driveway at home with the manual guessing at which features to set-up first and how. I highly recommend Barry and Hibbard Toyota. We had a great experience. More

Great Everyone was professional and easy to work with. I liked the attention to detail from all involved . I would recommend highly to anyone looking for a Everyone was professional and easy to work with. I liked the attention to detail from all involved . I would recommend highly to anyone looking for a new vehicle. More

Super Smooth Second Experience My husband and I returned to Ron Hibbard to work with Allen to get our SECOND Toyota from them. We had a great experience the first time and the secon My husband and I returned to Ron Hibbard to work with Allen to get our SECOND Toyota from them. We had a great experience the first time and the second one went just as smoothly with a lot of support from Allen. This dealership definitely has a family vibe, and after our second experience with them, we feel like even more a part of it! More

Extremely Pleased with the Salesman We came to Ron Hibbard Toyota on Saturday 6/23/18 and was instantly greeted. We were shown trucks by a professional who not only helped us but relaxed We came to Ron Hibbard Toyota on Saturday 6/23/18 and was instantly greeted. We were shown trucks by a professional who not only helped us but relaxed us immediately. We walked out with a truck on Saturday when we were only looking. We had just left Miracle Ford before coming to Ron Hibbard Toyota and was pleasantly pleased at the difference. We were not greeted instantly at Miracle Ford and the Sales person seemed impatient and irritated. Wayne Hobby not only greeted us immediately upon exiting our vehicle but treated us like we were important and our opinion and needs were his first priority. I couldn’t recommend a better place to shop as even those not working with us offered us a beverage upon entering the wonderfully cool building on a smothering hot day. Thanks for a great Truck and wonderful service! We couldn’t have asked for better service, thanks again Wayne Hobdy!!!! More

My Tacoma Limited I had looked for 3/4 months for a specific 2016 Toyota Tacoma Limited when exactly what I was looking for appeared on the Ron Hibbard Toyota website. I had looked for 3/4 months for a specific 2016 Toyota Tacoma Limited when exactly what I was looking for appeared on the Ron Hibbard Toyota website. I called and was connected with Wayne Hodby. Wayne was so pleasant and helpful. He put a real personal touch to my buying experience and I drove away happy! More

Service Customers treated like Family! We had a rare issue with a leak in one of the doors. This leak caused the carpet to get soaked and mold set in. Jeff, Lauren and Jordan took care of u We had a rare issue with a leak in one of the doors. This leak caused the carpet to get soaked and mold set in. Jeff, Lauren and Jordan took care of us like we were family. They kept us updated as the techs worked to find the source of the leak and contacted Toyota Corporate and ServPro to get all of the issues due to the leak resolved. I will always take my vehicles to a place that exceeds great customer service and these guys do every time. More

Professional, courteous and accommodating This is my second purchase at this dealership. My first purchased car was also serviced at the facility. When it was time to purchase again, I could This is my second purchase at this dealership. My first purchased car was also serviced at the facility. When it was time to purchase again, I couldn’t have asked for better representation. More

Fast and friendly We are totally pleased with the experience of buying a car at Ron Hibbard. Wayne Hobdy was our salesman and he did an excellent job with all the deta We are totally pleased with the experience of buying a car at Ron Hibbard. Wayne Hobdy was our salesman and he did an excellent job with all the details and explaining things about our new Hylander. Davey Downs did an excellent job as well completing the financial process. We love our new Toyota and look forward to many years of being a Toyota owner. More