
Toyota of Gallatin
Gallatin, TN

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Excellent Customer Service! Once again, Carl and staff at Ron Hibbard Toyota Service Department took very good care of me today! I suddenly began hearing a loud squeal coming fr Once again, Carl and staff at Ron Hibbard Toyota Service Department took very good care of me today! I suddenly began hearing a loud squeal coming from my right rear tire area. I was not far from my home, and even closer to Ron Hibbard Toyota. I decided to bring the car in to have it looked at. Carl heard the noise, greeted me, and suggested that I not drive the car any further. Since I arrived at closing time for the shop personnel, I agreed to leave the car until it could be looked at Monday morning. Several minutes later, I realized I had left my wallet in the center console in my car, and I returned to retrieve it. I soon saw Carl driving my car back into the service dropoff area where I had left my car. He told me that he and one of the service techs saw a component of the brake assembly that had been bent, as if I had recently hit something with it. It turns out they were able to remedy the problem very quickly, and I drove my car home. I have always been very pleased with the service that I have received for my Toyota Camry at Ron Hibbard Toyota. I am very thankful to have them so close to home. I will definitely return for future service! More
Highly Recommend!! Salesman, Allen Kalisch, exceeded expectations! I went in not knowing if I even wanted a new vehicle, but he took the time to answer all my questions, Salesman, Allen Kalisch, exceeded expectations! I went in not knowing if I even wanted a new vehicle, but he took the time to answer all my questions, address all concerns and got me the best deal. I am beyond pleased! By far, my best experience purchasing a car. More
A+ Experience A great experience from start to finish. Allen was very knowledgeable in all aspects of the process. My husband and I felt no pressure what so ever d A great experience from start to finish. Allen was very knowledgeable in all aspects of the process. My husband and I felt no pressure what so ever during the process. More

Lydia is amazing! Not only did she go out her way to make sure I felt like I understood everything but she went above and beyond to get me the best deal possible! She w Not only did she go out her way to make sure I felt like I understood everything but she went above and beyond to get me the best deal possible! She was kind and fast! More
Great service and wonderful team member Joseph Allred , thanks for taking such good care of us . Great customer service mean a lot to me and that’s what we receiv and wonderful team member Joseph Allred , thanks for taking such good care of us . Great customer service mean a lot to me and that’s what we received. Heather Pak More
Professional, easy experience Great experience from the time I entered the dealership til I left. Wayne was straight forward and delivered an honest, stress free buying experience. Great experience from the time I entered the dealership til I left. Wayne was straight forward and delivered an honest, stress free buying experience. Would definitely recommend buying from this dealership. More
Black Friday Surprise We had a great experience at Ron Hibbard Toyota. Our sales associate, Barry Robinson, is easy to talk to and had great knowledge of the Highlander we We had a great experience at Ron Hibbard Toyota. Our sales associate, Barry Robinson, is easy to talk to and had great knowledge of the Highlander we purchased. My wife and I would see him again for vehicle needs. The dealership is nice and they have a great selection of Toyota’s. More
Unexpectedly pleasant From the moment we walked in we never felt pressured nor uncomfortable. They wanted to work with us just as much as we wanted to work with them and a From the moment we walked in we never felt pressured nor uncomfortable. They wanted to work with us just as much as we wanted to work with them and after being referred to the location,we already figured we were going to buy a vehicle at this location. More
Great expectations When we arrived at the dealership, we had no idea buying a car could be so easy and handled so professionally. From our salesperson, Richard, all the When we arrived at the dealership, we had no idea buying a car could be so easy and handled so professionally. From our salesperson, Richard, all the way to the finance officer, Dave, we experienced the best service we've ever had when purchasing a vehicle. We highly recommend anyone looking to purchase a new or used vehicle to visit Ron Hibbard Toyota and ask for Richard. More
Much better than anticipated Even though I knew what I wanted and the price range, I anticipated a "hassle" and it did not happen. Straight forward dealing and accommodating. Even though I knew what I wanted and the price range, I anticipated a "hassle" and it did not happen. Straight forward dealing and accommodating. More