Toyota of Gallatin

I'd recommend this dealership to anyone. The Ron Hibbard service department was my first experience with this dealership. It left a very good impression (clean, efficient, pleasant, comfortab The Ron Hibbard service department was my first experience with this dealership. It left a very good impression (clean, efficient, pleasant, comfortable customer lounge, and a reliable repair that seemed a fair price). It came time to buy a new car so we called to relay our requirements to the sales department. We spoke with Lydia Atmore. The car we were looking for was not part of their inventory, but within a couple of hours they found a car within a reasonable distance and promised to have it ready to go the next day. We understood Toyota's options, and understood the price we could expect. Much to my surprise we were not pressured to buy anything we did not feel we needed. I'll admit I felt some trepidation buying a car sight-unseen, but we made our deposit (over the phone). Upon arrival our new car was ready and waiting. Ms. Atmore took a lot of time introducing us to all the features of the car. Throughout the paperwork process I was once again pleasantly surprised that we were not pressured to buy anything that we didn't feel we needed. I'll have to admit that car salesmen I have delt with in the past never gave my wife and I a hug when we left the lot, but that was the send-off Ms. Atmore gave us. Thank you Lydia Atmore for a very pleasant car buying experience. More

Service The service department has treated us in a courteous and professional manner whenever we have needed anything done. We have been able to get appointm The service department has treated us in a courteous and professional manner whenever we have needed anything done. We have been able to get appointments in a timely manner. More

Lydia at Ron Hibbard is Awesome Over the years my family and I have purchased several vehicles from Lydia at Ron Hibbard Toyota. She is knowledgeable, helpful and friendly. I made a Over the years my family and I have purchased several vehicles from Lydia at Ron Hibbard Toyota. She is knowledgeable, helpful and friendly. I made a friend when I met Lydia! The experience with all the staff was pleasant. And Carl, Jordan and the service team are great to deal with. I have recommended Lydia at Ron Hibbard to many people! More

Amazing sales person Lydia atmore Our experience was awesome I would recommend anybody to her love it thank you so much for being considerate in looking into our first meeting very do Our experience was awesome I would recommend anybody to her love it thank you so much for being considerate in looking into our first meeting very down to earth very easy going with all the things we’ve been going through she has made it very comfortable on us thank you again More

New car purchase Enjoyable experience purchasing a new Camry from the dealership. Allen was a pleasure to work with and took the time to show us all of the features of Enjoyable experience purchasing a new Camry from the dealership. Allen was a pleasure to work with and took the time to show us all of the features of the car as well as answer any questions along the way. Would recommend others to this dealership when purchasing. More

Wayne Hodby Wayne Hobdy treated us with respect and understood our needs. It was as if he was a family friend! We would recommend "Ron Hibbard" Toyota! Thanks aga Wayne Hobdy treated us with respect and understood our needs. It was as if he was a family friend! We would recommend "Ron Hibbard" Toyota! Thanks again!! More

Lack of upfront transparency I was in with 2 separate cars for 2 separate things. Carl is wonderful and I have no issues with the service on my Prius. Also, I love Dwight. These g I was in with 2 separate cars for 2 separate things. Carl is wonderful and I have no issues with the service on my Prius. Also, I love Dwight. These guys are great and they both deserve 5 stars. Jordan Clay is not giving 5 star service, however. When I was shocked that the diagnostic fee was $136, which he did not mention to my husband, his response was defensive and in no way professional. He proceeded to tell me that my car might stop on my way home. I was not warm and fuzzy, I’m sure, but his cavalier attitude left a terrible taste in my mouth. We are in the market for a new car and we will not be back to Ron Hibbard. I hate to leave because Carl and Dwight are so good to me, but there are so many other options out there. A little bit of tact can go a long way, and Jordan Clay had none yesterday. More

Hibbard Toyota Great Service Dept, Friendly, Efficient, Caring. Good people and leadership I would reccomend them to family and friends. We will buy our next car Great Service Dept, Friendly, Efficient, Caring. Good people and leadership I would reccomend them to family and friends. We will buy our next car there due to the service department More

Miracle! I had been looking for a car for at least 5 months before I came to Toyota. Dealerships kept turning me down because I am a college student in need of I had been looking for a car for at least 5 months before I came to Toyota. Dealerships kept turning me down because I am a college student in need of something specific. Lydia helped me, gave me options, and truly saved me! I’m so thankful for my car and this place! More

Great buying experience! We purchased a 2019 Toyota Highlander from Ron Hibbard Toyota in Gallatin. Wayne Hobdy was very patient, low key and very helpful in helping us decide We purchased a 2019 Toyota Highlander from Ron Hibbard Toyota in Gallatin. Wayne Hobdy was very patient, low key and very helpful in helping us decide which car was right for us. He came in on his day off to help us finish the sale. This dealership has several military veterans employed and when they found my husband was WW ii veteran, they came to meet him and express thanks for his service. We highly recommend buying from Ron Hibbard Toyota.. More