Toyota of Fox Lake

Greetings - My experience with Fox Lake Toyota, Greetings - My experience with Fox Lake Toyota, thanks to Bob and those that assisted him, restored my faith in dealerships as a whole and kept m Greetings - My experience with Fox Lake Toyota, thanks to Bob and those that assisted him, restored my faith in dealerships as a whole and kept me from moving away from the Toyota brand. Briefly, I originally started with Libertyville Toyota who did not call me back when they said they would and essentially treated a loyal customer so horribly I cannot imagine how they treat new customers (I personally purchased 4 vehicles over the years from Libertyville Toyota not to mention the numerous cars from friends and family based on my experience). Thanks to their lack of customer support I started to look at Honda's. My wife, however, had introduced me to Gabby at Fox Lake Toyota who in turn directed us to Bob Vrakas. Bob maintained contact with me by calling/emailing me as he said he would. He went the 'extra mile' as he himself test drove a vehicle I had doubts about. In the end, he was able to provide to me a Rav 4 4x4 at a reasonable price and I was able to turn in my old 2005 Highlander and become a fan of Fox Lake Toyota. Trust me, I am a very loyal customer when treated well and everyone at Fox Lake were very friendly and take customer service to a new level. I will be directing all of my friends and family not only to Fox Lake Toyota but especially to Bob Vrakas. He made us feel like we were his only priority and provided to us what we needed/wanted. I couldn't be more happier. Thank you Bob, Nate and Ed and everyone at Fox Lake Toyota. Marshal Einbinder Proud owner of a 2007 Rav 4 4x4 More

My experience was very positive in that all my questions were answered, and I felt they were genuine about their answers. They were willing to get me the car in the color I wanted, where other dealerships were answered, and I felt they were genuine about their answers. They were willing to get me the car in the color I wanted, where other dealerships made excuses or simply refused. We finalized the deal with Scott Nielsen, but that would not be possible without Michelle DeAngelis. She was honest, upfront and made this a good experience for me. Fox Lake Toyota made a task which I was concerned about a comfortable experience. More

Very friendly, courteous, efficient, helpful and knowledgeable staff. Look for Michelle DeAngelis when you visit this dealer. They are quite upfront with their prices, not to mention their lifetime knowledgeable staff. Look for Michelle DeAngelis when you visit this dealer. They are quite upfront with their prices, not to mention their lifetime power train warranty. Look for Ed Obrien, he'll give you the best price. Thank you Fox Lake Toyota, especially to Michelle. More

Very friendly, courteous, efficient, helpful and knowledgeable staff. Look for Michelle DeAngelis when you visit this dealer. They are quite upfront with their prices, not to mention their lifetime knowledgeable staff. Look for Michelle DeAngelis when you visit this dealer. They are quite upfront with their prices, not to mention their lifetime power train warranty. Look for Ed Obrien, he'll give you the best price. Thank you Fox Lake Toyota, especially to Michelle. More

Is there no Customer Service in the World today? Certainly not at Fox Lake Toyota. I have never had a more horrible experience buying a car. I will say the car is not them problem it was just the co Certainly not at Fox Lake Toyota. I have never had a more horrible experience buying a car. I will say the car is not them problem it was just the complete lack of care and concern from the Salesman to the Sales Mgr. I really wish we could go back to a time when Customer Service really meant something. I would gladly pay a little more for extraordinary service. I will not recommend Fox Lake Toyota to anyone. More