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Toyota of Fox Lake
Fox Lake, IL
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I was initially ignored by other Dealers when I walked into this place until Bob approached. Enjoyed working with Bob. He was pretty much to the point and wanted to get the sale done ASAP. This was bot into this place until Bob approached. Enjoyed working with Bob. He was pretty much to the point and wanted to get the sale done ASAP. This was both good and bad. He didn't waste my time, but his management did in trying to hammer out some of the final details of the sale. This is an "old-school" dealership where you will have to spend some time haggling for the deal you want. Two things I would have changed: 1. Didn't nead the video for the $600 paint protector after the sale. This was a waste of my valuable time! Also, would have like more info about the extended Gold Certified warranty up front instead of when I walked into the finance department. More
We have purchased several cars over the years but never with such ease and friendliness. The salesman was true to his word and knowledgeble. Easies purchase we ever made. with such ease and friendliness. The salesman was true to his word and knowledgeble. Easies purchase we ever made. More
First the internet site was very interactive and I found First the internet site was very interactive and I found out quickly that they had the car that I was looking for without wasting time. Second Dan First the internet site was very interactive and I found out quickly that they had the car that I was looking for without wasting time. Second Dan was very informative and to the point, no slick sales pitch. He pretty much answered my questions and provided the needed info without being painful. He also gave us the impression that he was our advocate in trying to get as much money for my trade in as possible while being very realistic of the goals at hand. More
We are pleased with the purchase of our new Toyota Sienna from Fox Lake Toyota. Dan Pagnotta provided us with practical advice about the vehicle we were considering. He showed us the key features of the ve from Fox Lake Toyota. Dan Pagnotta provided us with practical advice about the vehicle we were considering. He showed us the key features of the vehicle and used his personal experience with his kids in recommending worthwhile features of the minivan. He helped us set up the electronic features of our new van when it was delivered. More
I had a very pleasant experience. I found the staff to be very knowledgeable and I would highly recommend this dealer to all my friends and family. very knowledgeable and I would highly recommend this dealer to all my friends and family. More
It was a great experance to get a used truck and they where very helpful and i will tell other people to go to this dealership and John Ippolito himself very helpful and nice to me, thankyou jeffery a. k where very helpful and i will tell other people to go to this dealership and John Ippolito himself very helpful and nice to me, thankyou jeffery a. krueger More
The experience at the dealership was really good, John knew all about the car and was able to answer all the questions that we had. He treated us very well as did others at the dealer, it was an overall knew all about the car and was able to answer all the questions that we had. He treated us very well as did others at the dealer, it was an overall good experience, and will recommend to other people. More
Everyone appeared to be quite friendly and easy to work with. Wife and I didn't get the usual B.S. that seems to come with most sales transactions on a big ticket item. John Ippolito comes across as a pre with. Wife and I didn't get the usual B.S. that seems to come with most sales transactions on a big ticket item. John Ippolito comes across as a pretty genuine guy. The car we bought meets our needs and I believe we'll be back when we're ready for our next purchase. More
Such a friendly place - Gill makes getting service done an unexpectedly happy experience. We live in Gurnee, but we continue to drive out to Fox Lake because of the people. It's also great that you offer an unexpectedly happy experience. We live in Gurnee, but we continue to drive out to Fox Lake because of the people. It's also great that you offer wifi and comfy seats to pass the time. See you in 5,000 miles! More
This was my first time purchasing a car on my own. I did tons of research on my own before I even went into a dealership. I wanted to make sure that I was as informed as I could be. I have been warned about tons of research on my own before I even went into a dealership. I wanted to make sure that I was as informed as I could be. I have been warned about "sleezy" car salesmen and what not, and I didn't want to be taken advantage of. I spent about 10 hours at the Fox Lake dealership over the course of 3 months. They were in constant contact with me, making sure that they were meeting my needs and answering any questions I had. They were patient, informative, and a pleasure to work with. I would recommend Fox Lake Toyota to any of my friends and family. It's been a great learning experience, and I feel confident that I was taken care of and that I got a great deal. More