Toyota of Fox Lake

I shopped on the internet for several weeks and everytime I changed my criteria, my new search brought me to Fox Lake Toyota. I finally contacted them and even with storms and losses of power, Fox Lake Toyo I changed my criteria, my new search brought me to Fox Lake Toyota. I finally contacted them and even with storms and losses of power, Fox Lake Toyota stayed in contact with me. Several inquiries when their power was out and I always received a reply. Great people to work with. I'm happy with my purchase and the service I received and plan on receiving in the future. Curt was not only helpful but knowledgable and made my first car buying experience a pleasant one. Great place. More

I went in to the Fox Lake Toyota store because I had seen a couple of trucks on the internet site I wanted to check on. I actually was looking to replace a 2000 Tacoma that fell victim to the frame corrosio a couple of trucks on the internet site I wanted to check on. I actually was looking to replace a 2000 Tacoma that fell victim to the frame corrosion buyback plan and I was specifically looking for a 4 cylinder / manual transmission model with 2 wheel drive. These are generally hard to come by, especially before winter. John Ippolito approached me and we discussed what my requirements were for the vehicle. John checked inventory of new vehicles and we discussed bringing in a couple of local trucks for me to check out. Larry from the used vehicle side overheard our conversation and approached John about the availability of a used Tacoma that he had coming in that evening. I agreed to look at that vehicle and asked if John would contact me when it arrived. John called later that evening and we scheduled a test drive for the next morning. The test drive went very well and John said that he really wanted the truck gone over by the service department before the truck would be sold. My feeling on that is the detail given to make sure that the vehicle was in great shape prior to the customer taking delivery is exactly what I wanted to hear. John could have taken the money and ran but he showed interest in making sure that I would be pleased with the end result, not just settle for what was presented. When John called that the truck was ready, I was like a kid at Christmas. The vehicle had been completely gone over and the paint had been buffed to look like new (there had been a few scratches in the clearcoat from the previous owner). I took deliver on that day. Since the delivery, I have been contacted a couple of times to make sure that everything is good. This gives a feeling of true commitment from the people of Fox Lake Toyota that they really care about their customers. Also, I want to comment on the price that I paid for this vehicle. I had been looking for a replacement for my old truck for approximately a week and a half. Everything that I saw prior to this vehicle was anywhere from $1,000 to $1,500 dollars more than what was quoted to begin with from Fox Lake Toyota. I did not feel the need to "beat up" John to get the price that I was willing to pay - I got a good, fair deal right up front. I really appreciate that. More

Never owned a Toyota until I went to Fox Lake Toyota. I now own three. Fox Lake is a great dealer - friendly, honest, curteous, and professional. They are great. When it comes time for a new car, I know now own three. Fox Lake is a great dealer - friendly, honest, curteous, and professional. They are great. When it comes time for a new car, I know where to go - Fox Lake Toyota! More

We had bought a car from Curtis before which made us come back to Fox Lake toyato, we have had nothing but great service with the first can and so far with the ne car as well. back to Fox Lake toyato, we have had nothing but great service with the first can and so far with the ne car as well. More

Everything was great at Fox Lake Toyota. Greeted when I walked through the door. Was test driving with in the first 15 minutes. Process was fast and seamless. Had a good time overall. I would recommend thi walked through the door. Was test driving with in the first 15 minutes. Process was fast and seamless. Had a good time overall. I would recommend this dealership to others looking for a new or used car. Thanks again guys. More

Everything went smoothly and all my questions were answered. The deals that came with my package was definatly a plus on why I went with this dealership. Everyone was very helpful and made me feel c answered. The deals that came with my package was definatly a plus on why I went with this dealership. Everyone was very helpful and made me feel comfortable with my purchase. More

Fox Lake Toyota was great to work with. After negotiating a deal on my new Toyota the Sales Agent even stayed well after hours and did a great job of going over all the features of our new vehicl negotiating a deal on my new Toyota the Sales Agent even stayed well after hours and did a great job of going over all the features of our new vehicle. The know how to treat the customer at Fox Lake Toyota. More

My experience was very satisfying. I walked in, met Bob and told him what I was looking for and what I needed and I didn't have any issues. He got me in the price range I needed and it wasn't the usual ca and told him what I was looking for and what I needed and I didn't have any issues. He got me in the price range I needed and it wasn't the usual car buying nightmare you hear about, I was in, out and very happy. I am very happy but if I were to give any advice or pointers there were a couple things, when I left the car was completely on empty which normally the cars are filled up before you leave the lot (at least that has been my experience). Also I had to come back the next day as the fuse was blown in the outlet (not big deal) just something that could have been caught and the car was sold to me with no car mats, again no big deal it is just the little extra perks that are always nice to have. Oh and one last thing, the cd player does not work properly so I will be scheduling a visit to the service department very soon, I tried it the second day I bought it and there is something wrong with it. Thanks again and I will refer my friends and family to you. More

I found the experience to be enjoyable which is hard to do when buying a car I have found in the past. John was very friendly and non pushy which I like, I am more likely to want to deal with someone who do when buying a car I have found in the past. John was very friendly and non pushy which I like, I am more likely to want to deal with someone who is not pressuring me. I felt I got good information and liked the relaxed atmosphere of the dealership. I would say one improvement would be to make sure your website is more up to date as we were looking at 4runners and you guys did have 1 new one which happened to be the model and specs we were looking for, however the website said you had 25 including trail versions. I take some responsibility as I did not call ahead to verify that any of these were actually on the lot, however it woudl be nice to know the inventory was more acurate. In this day in age I think more and more people look at the online inventories before heading out. I know I do. So it worked out, however that would just be a suggestion. Otherwise I thought the overall experience was probably better than my other car purchases in the past. This would be my first Toyota and I would deal with Toyota in the future based off this transaction. More

I was initially ignored by other Dealers when I walked into this place until Bob approached. Enjoyed working with Bob. He was pretty much to the point and wanted to get the sale done ASAP. This was bot into this place until Bob approached. Enjoyed working with Bob. He was pretty much to the point and wanted to get the sale done ASAP. This was both good and bad. He didn't waste my time, but his management did in trying to hammer out some of the final details of the sale. This is an "old-school" dealership where you will have to spend some time haggling for the deal you want. Two things I would have changed: 1. Didn't nead the video for the $600 paint protector after the sale. This was a waste of my valuable time! Also, would have like more info about the extended Gold Certified warranty up front instead of when I walked into the finance department. More