Toyota of Fox Lake
Fox Lake, IL
Filter Reviews by Keyword
By Type
Showing 235 reviews
I have purchased two new cars from this dealer a 2009 Camry and a 2010 Pruis both when the dealer still had the lifetime warranty free on power train. The dealership no longer has this deal and in my opi Camry and a 2010 Pruis both when the dealer still had the lifetime warranty free on power train. The dealership no longer has this deal and in my opinion they need it. I went in to trade in my Pruis for a Rav 4 and not only did they low ball me $1500 on what Carmax quoted my trade in but they were also $2000 over what I ended up paying for the new Rav 4 Limited I now own. I was also told I couldn't get the color I wanted even though they confirmed it was on the way to their store. I bought both my previous cars brand new from John Paladino and John Ringer was the one who financed both of them as well. John Ringer quoted me $500 more for the platinum warranty for two less years then where I bought my 2012 Brand New Rav 4 AWD V6 Limited. So after calling around I reached an amazing straight forward sales man named Tony B at Toyota on Western and told him what happened and guess what, he emailed the purchase agreement and I went in the next day. Although this dealership is in a bad neighborhood it was well worth it. I was greeted and in the finance office with no haggle at all. Then to my surprise Holly the finance lady gave me the Platinum warranty with two more years for $500 less then what John Ringer wanted to charge me. I also paid $2000 less for our New Rav4. The fact that I receive weekly emails from Fox Lake to trade in has made me write this review. Fox Lake has lost me as a customer forever and you couldn't pay me to walk into this store again. I have bought 10 plus new cars thus far and I will be going to Toyota on Western when that time comes again. Thanks to Tony and Holly for making my car buying experience a wonderful thing instead of dreadful. Rebecca S More
We Drove 75 miles to Fox Lake Toyota for a 3 yr old sienna. The car was in excellent condition and very well priced. The salesman Bill was a very friendly, laid back guy who knew all the information sienna. The car was in excellent condition and very well priced. The salesman Bill was a very friendly, laid back guy who knew all the information that I needed or quickly found it out. Nate, who took care of finance knew his stuff, was plesant, fast and got us on our way. The purchase was a great experience and these guys are highly recommended. We intend to go back in the future, only wish the dealership was closer to us as we would definately use their service department. More
We were very happy with Fox Lake Toyota. This the is 2nd car we have bought from them and do the majority of our service at this dealership. They work well with customers and are not pushy even though the car we have bought from them and do the majority of our service at this dealership. They work well with customers and are not pushy even though they want your business. They were very fair. More
John Ippolito was friendly, knowledgeable, and accomodating. I told him what I was looking for, and he kept searching until he found the exact model that fit the bill. Most sales people I have dea accomodating. I told him what I was looking for, and he kept searching until he found the exact model that fit the bill. Most sales people I have dealt with at other dealerships would make a token effort and expect me to accept their offering. John, however, worked to get me the make and model that I wanted. I appreciated his effort, and his professionalism, and I would recommend him to anyone who is looking for a new vehicle. More
At first I wasn't going to stop in because I've NEVER owned a Toyota. My son asked if we could stop and to my surprise I enjoyed the fact of not feeling pressured the minute I walked in the door. Joe was owned a Toyota. My son asked if we could stop and to my surprise I enjoyed the fact of not feeling pressured the minute I walked in the door. Joe was very gracious and I felt very comfortable with him immediately. I appreciate all the help that the people at Fox Lake Toyota did to get us into our new car! I've already recommended them to my mom! More
THE FOX LAKE DEALERSHIP IS THE BEST TOYOTA DEALER IN NORTHERN ILLINOIS. JOHN IPPOLITO IS A VERY POLITE , FREINDLY AND KNOWS TOYOTA CARS INSIDE AND OUT. I WOULD RECOMMEND FOX LAKE AND JOHN TO ALL MY FREI NORTHERN ILLINOIS. JOHN IPPOLITO IS A VERY POLITE , FREINDLY AND KNOWS TOYOTA CARS INSIDE AND OUT. I WOULD RECOMMEND FOX LAKE AND JOHN TO ALL MY FREINDS. More
Curtis was friendly and helpful. We did not feel pressured by him. He let us test drive several different vehicles and we then decided which one worked best for us. pressured by him. He let us test drive several different vehicles and we then decided which one worked best for us. More
It was a good experience. I bought a used truck. It had 100 k on it but was in very goog condition. Also purchased an extended warranty for 100 K. So I am satisfied. 100 k on it but was in very goog condition. Also purchased an extended warranty for 100 K. So I am satisfied. More
I recieved fast & curttiouse service. I shopped around alot on line & nobody could touch there price, nor where they as prompt on returning phone calls & e-mails ! They stayed late to finish the s around alot on line & nobody could touch there price, nor where they as prompt on returning phone calls & e-mails ! They stayed late to finish the sale & didn't once try to pressure or rush me ! Everything about the sale was excellent ! I would definetly recommend do business with this dealer !! More
Absolutely a great experience, Curtis was very helpful and a joy to work with. We also had a great experience with the GM, James Daluga. Would recommend this dealership to anyone. They made the car buy and a joy to work with. We also had a great experience with the GM, James Daluga. Would recommend this dealership to anyone. They made the car buying experience a pleasure. Jim Gannon More